Operations Supervisor

DSV - Global Transport and Logistics

. Supervise inbound, outbound, product slotting, and customer communication activities .

Posted 10/14/2026full-timeSterling • Virginia • United StatesMid-LevelSenior💰 $65,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in logistics and distribution management, with a focus on supervising operations, staff training, and performance evaluation. Proficient in implementing cost-saving measures and ensuring compliance with Standard Operating Procedures (SOPs) while maintaining high productivity and quality standards.

Highest-signal resume keywords

Logistics ManagementStaff SupervisionForklift Training CertificationWMS KnowledgeMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Logistics ManagementStaff SupervisionForklift OperationWMS FunctionsRF ScannersInventory VerificationCost-Saving ImplementationPerformance AppraisalSchedulingMathematical Skills

Soft Skills

LeadershipOrganizational SkillsCommunication SkillsAttention to DetailAdaptability

Tools & Technologies

Microsoft OfficeRF ScannersWarehouse Management Systems

Certifications & Qualifications

Forklift Training Certification

Industry Keywords

LogisticsDistributionWarehouse OperationsCustomer CommunicationContinuous Improvement

About the role

Key responsibilities & impact

Supervise inbound, outbound, product slotting, and customer communication activities
Manage labor, staffing schedules, space utilization, equipment, and manpower
Hire and train staff; plan and assign daily work
Conduct performance appraisals and address performance issues
Supervise receiving, warehousing, and shipping operations
Conduct staff meetings and support continuous improvement
Keep senior management and client representatives informed of critical operational issues
Develop systems and procedures for safe, profitable operations
Manage operations to meet productivity, service, quality, and client KPI objectives
Implement and report cost-saving measures
Provide direction and support to Human Resources
Assist with hiring, training, professional development, promotions, wage increases, and other HR activities
Train and evaluate warehouse staff
Plan daily work based on work orders, arrival notices, customer instructions, priorities, and available resources
Assign duties and supervisory responsibilities to warehouse staff and team leads
Review pending jobs and trends; plan warehouse-space, supply, equipment, and staffing changes
Monitor work quality and quantity throughout the day and provide guidance
Advise the Manager of progress and problems; hold regular warehouse staff meetings
Assist in physical operations as needed
Motivate team members and support customer satisfaction
Provide growth and development opportunities
Conduct and provide input for annual performance reviews
Support and train team members on corporate and client Standard Operating Procedures (SOPs)

Requirements

What you’ll need

High school diploma or general education degree (GED)
3 years’ experience working in a logistics/distribution/relevant environment
1 year experience in a supervisory role
Satisfactory completion of a forklift training program
Proficient in Microsoft Office (Excel, Word, and PowerPoint)
Experience with RF scanners
Knowledge of WMS functions
English reading, writing, and verbal skills
Business communication skills
Basic to intermediate mathematical skills for verifying product quantities, counting inventory, and related duties
Strong attention to detail and accuracy
Good organizational and personnel skills
Good written and oral communication skills
Good leadership, supervision, and planning skills
Ability to work flexible schedules, including nights and weekends, as required
Ability to work overtime as dictated by business needs
Ability to work in unregulated warehouse temperatures
Ability to adapt to change and thrive in a fast-paced work environment
Ability to participate in cross-training activities

Benefits

Comp & perks

Medical insurance
Prescription coverage
Dental insurance
Vision insurance
Life insurance
Flexible spending accounts (FSAs)
Health savings accounts (HSAs) for eligible plans
Short- and long-term disability coverage
Wellness resources
Employee Assistance Program (EAP) services
DSV 401(k) plan with company matching contributions of up to 5%
Paid time off programs
Paid company holidays
Cross-training opportunities
Professional development opportunities
Overtime opportunities as dictated by business needs