Operations Supervisor

DSV - Global Transport and Logistics

. Coordinate with DSV Road Management to ensure efficient processes and productivity for the branch .

Posted 11/12/2026full-timeTorrance • California • United StatesMid-LevelSenior💰 $73,000 - $91,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in transportation operations and freight brokerage, with a strong focus on team leadership, client relationship management, and operational efficiency. Proficient in managing workflows, conducting performance assessments, and ensuring compliance with company policies.

Highest-signal resume keywords

Transportation Operations ExperienceFreight Brokerage ExperienceLeadership And Team-Building SkillsMicrosoft Office ProficiencyClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Transportation OperationsFreight BrokerageProject DevelopmentMathematical SkillsWorkflow ManagementPerformance AssessmentKPI EstablishmentClient Documentation ManagementVolume Spot QuotesCarrier Development

Soft Skills

Verbal CommunicationWritten CommunicationAttention To DetailResilienceDelegation

Tools & Technologies

Microsoft OfficeWorkflow ToolsReporting Tools

Industry Keywords

Supply Chain ManagementLogisticsCustomer OnboardingOperational EfficiencyCompliance

About the role

Key responsibilities & impact

Coordinate with DSV Road Management to ensure efficient processes and productivity for the branch
Provide workflow tools and guidance, including pricing approvals and rate/service negotiations
Troubleshoot escalated team issues
Maintain and grow the branch’s house accounts
Back up the Branch Manager/Manager and other branch employees in day-to-day responsibilities
Ensure team activities and responsibilities are completed successfully and on time
Assist operators with system issues and inquiries and arrange training sessions
Provide volume spot quotes and book shipments
Run monthly reports on booked shipments
Oversee new customer onboarding and setup
Create and maintain client documentation, processes, and setup changes
Maintain knowledge of client and branch freight needs
Establish productivity KPIs and manage daily team reports with the Branch Manager/Manager
Collaborate with Sales on growth opportunities and client relationship enhancements
Work with department leads and managers to improve partnerships and efficiencies
Lead carrier development and freight solicitation initiatives
Assist operations staff with carrier settlement disputes
Manage customer service and truckload brokers
Oversee Operational Account Managers and Carrier Sales Representatives
Review and approve assigned employees’ time-off requests
Delegate workloads and duties
Assess performance, conduct reviews, and suggest disciplinary action
Assess staffing needs, conduct interviews, and assist with hiring decisions
Ensure compliance with company policies, rules, and regulations

Requirements

What you’ll need

Bachelor’s Degree preferred in supply chain management, logistics, business administration, or similar field, or equivalent combination of education, training, and experience
3 years’ experience with transportation operations or related experience
2 years’ freight brokerage experience
Proven leadership and team-building skills
Excellent verbal and written communication skills
Ability to present information to all levels of the organization
Ability to balance multiple duties and maintain high attention to detail
Resilience in a fast-paced, high-pressure environment
PC literacy
Intermediate computer skills, including proficiency with Microsoft Office
English reading, writing, and verbal skills required
Advanced mathematical skills for project development
Ability to travel by plane and automobile
Ability to perform the stated physical functions, including lifting and/or moving objects up to 10 pounds

Benefits

Comp & perks

Benefits offerings, including eligibility, coverage options, and plan details, available through the DSV Benefits Showcase
Reasonable accommodations may be made for individuals with disabilities
Equal employment opportunity protections
Employee assistance or accommodation support through Human Resources