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Programme Manager – Operations Support
DSV - Global Transport and Logistics. Support new business implementations and operational continuity across multiple sites .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operations management, process engineering, and system testing, with a strong focus on analytical problem-solving and attention to detail. Proficient in managing multiple priorities and collaborating across teams to support business implementations and operational continuity.
Highest-signal resume keywords
Bachelor’s Degree In Industrial Engineering2 To 4 Years Of Experience In OperationsProcess EngineeringLean MethodologyMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operations ManagementLogisticsProgram ManagementSystem TestingProcess EngineeringAnalytical SkillsAttention To DetailPerformance ImprovementCrisis ManagementUAT Management
Soft Skills
Problem-SolvingOrganizational SkillsCommunication SkillsAdaptabilityTeam Collaboration
Tools & Technologies
WMS SystemsMicrosoft ExcelMicrosoft WordMicrosoft PowerPoint
Industry Keywords
LeanSix SigmaKaizenOperational EnablementPerformance SafetyQuality Compliance
About the role
Key responsibilities & impact- Support new business implementations and operational continuity across multiple sites
- Operate under the direct guidance of a Senior Team member, with more than 50% oversight and mentorship
- Collaborate with engineering to develop detailed process flows and layout plans
- Participate in performance improvement and crisis management support
- Attend operational reviews for RFPs and implementation tollgates
- Partner in hyper-care support for relocations, application migrations, and new launches
- Help manage UAT and volume stress testing
- Provide flexible operational support during hiring gaps or backfill transitions
- Engage in DQP sessions and cross-functional planning forums
- Support overall stabilization objectives within the operations support team
- Comply with corporate and site-specific policies related to performance, safety, and quality
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor’s degree in Industrial Engineering, Supply Chain, Operations Management, or related field (or equivalent experience)
- 2 to 4 years of experience in operations, logistics, or program management
- Strong analytical and problem-solving skills with attention to detail
- Experience with process engineering, operational enablement, or system testing preferred
- Familiarity with Lean, Six Sigma, or Kaizen methodologies is a plus
- Ability to manage multiple priorities across concurrent projects
- Willing to work evenings and weekends as needed
- Proficient in Microsoft Office (Excel, Word, and PowerPoint)
- Demonstrated proficiency in applicable WMS systems
- English reading, writing, and verbal skills
- Strong attention to detail and accuracy
- Good organizational, personnel, and communication skills
- Able to work flexible schedules, including nights and weekends, as required by the operation
- Able to adapt effectively to change and thrive in a stimulating, fast-paced work environment
- Must be able to lift up to 30 pounds and stand for several hours per day
- Must be able to travel by plane and/or automobile
Benefits
Comp & perks- Equal employment opportunity employer
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
- Benefits offerings available through the DSV Benefits Showcase; eligibility, coverage options, and plan details may vary by location and division