Project Coordinator

DSV - Global Transport and Logistics

. Build rapport and trust with clients by consistently delivering exceptional service .

Posted 11/5/2026full-timeWhitestown • United StatesJunior💰 $20 - $23 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on accuracy in order processing, invoicing, and inventory management. Proficient in using WMS and MS Office applications to maintain records and generate reports.

Highest-signal resume keywords

Customer Service ExperienceWMS ProficiencyMS Office ApplicationsAttention To DetailEffective Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ProcessingInventory ManagementData EntryMathematical SkillsShipping DocumentationCustomer Order VerificationStock ReportingProblem ResolutionRecord MaintenanceOrder Paperwork Management

Soft Skills

AdaptabilityMulti-taskingTimelinessAttention To DetailEffective Communication

Tools & Technologies

WMSExcelMS Office ApplicationsOffice MachinesShipping Software

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Customer OrdersShippingReceivingInvoicingWarehouse OperationsService StandardsMerchandise ActivityPhysical InventoryReturns ManagementOrder Discrepancies

About the role

Key responsibilities & impact

Build rapport and trust with clients by consistently delivering exceptional service
Process and input customer orders
Run and print shipments from WMS
Run stock reports to check product availability
Generate paperwork and information required for customer work orders
Check orders for special requests
Expedite and trace orders and notify customers about merchandise activity
Follow up with other departments to ensure service standards are met
Verify customers and ensure proper invoicing
Handle returned merchandise and ensure proper customer credit
Respond to customer inquiries and complaints regarding work orders, invoicing, shipments, and inventory management
Liaise between the warehouse and customers and between the office and customers regarding invoicing and credit changes
Ensure accuracy of receiving and shipping documents
Maintain shipping and receiving data and records
Reconcile receiving counts with packing lists and purchase orders and shipping counts with picking documents
Prepare customer service reports as required by supervisors
Assist in resolving discrepancies
Enter and verify data for customer orders, shipments, receipts, physical inventories, and adjustments
Oversee order paperwork and maintain corresponding files
Answer phones and operate office machines and computers
Greet customers and visitors
Correspond with customers as required
Route incoming calls, take messages, provide general information, and direct visitors
Assist drivers at the check-in window
Cross-train in other administrative functions as needed
Work overtime as dictated by business needs

Requirements

What you’ll need

Must have a high school diploma or general education degree (GED)
1 year experience in Customer Service-related capacity
Must have strong computer, Excel, and WMS skills
Intermediate computer skills
Proficient with MS Office Applications
WMS functions
English reading, writing, and verbal skills
Business writing proficiency
Intermediate mathematical skills to verify product quantities and count inventory
Strong attention to detail and accuracy
Ability to complete job tasks in a timely manner
Ability to perform duties with minimal supervision or guidance
Ability to multi-task
Effective communication skills
Must be able to adapt to change and thrive in a stimulating, fast-paced work environment
Must be able to work in unregulated warehouse temperatures during warmer and colder months
Ability to lift, carry, push, and pull 21–50 pounds
Ability to reach above shoulder, reach outward, squat, or kneel
Ability to walk and stand constantly, bend frequently, and handle/finger and sit occasionally

Benefits

Comp & perks

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase
Reasonable accommodations for qualified individuals with disabilities
Opportunities for cross-training in other administrative staff functions
Overtime may be available or mandatory as dictated by business needs