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Receiving Coordinator – 1st Shift
DSV - Global Transport and Logistics. Process all customer orders in a timely and accurate manner .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong attention to detail and accuracy in processing customer orders and maintaining shipping documentation. Proficient in data entry and customer communication, ensuring timely responses and resolution of inquiries.
Highest-signal resume keywords
Customer Order ProcessingData Entry and VerificationMicrosoft Suites ProficiencyAttention to DetailVerbal and Written Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryOrder ProcessingMathematical SkillsShipping DocumentationInventory Management
Soft Skills
Attention to DetailTimelinessCustomer ServiceCommunication Skills
Tools & Technologies
Office MachinesComputers
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
ShippingReceivingCustomer InquiriesWarehouse OperationsDSV Work Instructions
About the role
Key responsibilities & impact- Process all customer orders in a timely and accurate manner
- Generate related paperwork and information required for customer orders
- Check orders for special requests and shipping paperwork
- Coordinate special and last-minute shipping requests with the operations department
- Prioritize customer orders according to scheduled pickup time or pier cutoff
- Furnish shipping and tracking information
- Respond to customer inquiries concerning receipts, shipments, and inventory counts
- Report customer feedback and signs of customer dissatisfaction to management
- Oversee paperwork associated with orders and maintain corresponding files
- Maintain the current and accurate DSV Work Instructions Manual
- Answer phone calls and operate office machines and computers
- Enter and verify data regarding customer orders, shipments, receipts, and adjustments
- Ensure accuracy of receiving and shipping documents
- Gather and maintain data and records related to shipping and receiving activities
- Assist in resolving discrepancies
- Collect inbound freight documentation and route it to the proper record-keeping unit
- Comply with DSV Work Instructions
- Perform assigned clerical and backup support duties
- Work overtime as dictated by business needs, whether mandatory or voluntary
Requirements
What you’ll need- Must have a high school diploma or general education degree (GED)
- Basic computer skills
- Working knowledge of computerized applications (Microsoft Suites)
- English reading, writing, and verbal skills
- Basic-level mathematical skills
- Strong attention to detail and accuracy
- Ability to accomplish job tasks in a timely manner
- Good verbal and written communication skills
- Must be able to work in unregulated warehouse temperatures during warmer and colder months
- Preferred: previous customer service experience, including phone calls and operating office equipment
Benefits
Comp & perks- Benefits offerings are available through the DSV Benefits Showcase; eligibility, coverage options, and plan details may vary by location and division
- Benefits, programs, and eligibility may vary in accordance with applicable state and local laws