Receptionist

DSV - Global Transport and Logistics

. Create a welcoming environment, greet visitors, answer and redirect phone calls .

Posted 11/11/2026full-timeSaint-Laurent • CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and time management skills while effectively managing customer interactions and administrative tasks. Proficient in Microsoft Office suite and committed to supporting ISO 9001 and ISO 45001 certification standards.

Highest-signal resume keywords

Reception ExperienceCustomer Service ExperienceMicrosoft Office SuiteOrganizational SkillsInterpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryExpense ReportingDocument ManagementMail ManagementConference Room PreparationInvoice UploadsCheques on Demand ManagementEmergency Protocol ComplianceQuality ManagementHealth and Safety Compliance

Soft Skills

Active ListeningService OrientationTeam BuildingEffective CommunicationMulticultural Engagement

Industry Keywords

ISO 9001ISO 45001Workplace SafetySustainabilityCustomer Grievance Resolution

About the role

Key responsibilities & impact

Create a welcoming environment, greet visitors, answer and redirect phone calls
Manage mail, faxes, shipments, emails, printing and copying
Ensure visitors sign into the system, receive emergency protocol, and wear identification badges
Oversee standard office equipment and supplies and report malfunctions
Prepare conference rooms and organize catering for meetings
Receive customer complaints or issues and pass them to appropriate parties
Schedule travel and manage expense reporting for company executives
Organize and file company documents electronically or on paper
Assist operational departments with data entry, approvals, record keeping, invoice uploads, and team support
Manage CODs (Cheques on Demand), record incoming cheques, enter data, make copies, and send cheques to the lockbox
Support organizational commitment to ISO 9001 and ISO 45001 certification at the Montreal location
Perform tasks supporting quality, health, safety, environmental objectives, policies, sustainability, and workplace safety

Requirements

What you’ll need

Completion of High School
Minimum of 2 years of Reception and/or Customer Service Experience
Good command, both verbal and written, English skills
Ability to create collaborative engagements and active listening
Service oriented and able to resolve customer grievances
Strong interpersonal skills, building professional relationships internally and externally
Ability to multi-task, plan, prioritize and manage time effectively in order to meet goals and achieve results
Both a team builder and a team-player
Excellent organizational and time management skills
English is the principal language for this position
Ability to communicate effectively in a diverse multicultural environment
Microsoft Office suite
Prolonged periods sitting and standing at a desk and working on a computer
Regular working hours apply; at times, working beyond these hours may be required by business needs

Benefits

Comp & perks

Inclusive and diverse workplace
Recruitment-process accommodation for candidates with disabilities
Regular working hours