Regional Key Account Manager, Healthcare

DSV - Global Transport and Logistics

. Support Global Account Directors globally and regionally .

Posted 11/9/2026full-timeNashville • Tennessee • United StatesMid-LevelSenior💰 $160,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and customer relationship management, with a strong focus on developing strategic relationships and executing regional strategies. Proficient in logistics operations, including air and ocean freight, with a solid understanding of regulatory compliance and cost estimation.

Highest-signal resume keywords

Account ManagementCustomer Relationship ManagementLogistics OperationsStrategic Relationship DevelopmentCRM Software Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Air Freight OperationsOcean Freight OperationsCost EstimationPricing StrategiesAnalytical SkillsProblem-Solving SkillsKPI DefinitionSupply Chain ImprovementTemperature-Controlled LogisticsGood Distribution Practice (GDP)

Soft Skills

Communication SkillsNegotiation SkillsInterpersonal SkillsCollaboration SkillsIndependence

Tools & Technologies

CRM SoftwareMicrosoft Office Suite

Industry Keywords

HealthcareLife SciencesPharmaceuticalMedical DeviceRegulatory Compliance

About the role

Key responsibilities & impact

Support Global Account Directors globally and regionally
Execute the Account Plan at regional level and drive day-to-day customer interaction
Manage one or more Platinum and/or Gold accounts across DSV divisions in the assigned region
Grow, develop, and retain existing business
Take gross profit responsibility for regional accounts
Develop and execute regional strategy supporting the Global Account Plan
Build collaboration with Global Account Directors and Account Executives
Develop strategic relationships with internal, external, and customer stakeholders
Act as the commercial day-to-day point of contact for the account in the region
Identify regional opportunities and engage colleagues, divisions, and operations to grow accounts
Serve as escalation point for commercial, operational, and contractual issues, including DSO and AR
Support resolution of regional operational challenges with divisions
Define and agree goals and KPIs for logistics activities
Drive strategic improvement projects for an integrated supply chain
Coordinate with executive and operational teams across divisions and locations
Drive CRM pipeline management, including opportunity and award maintenance

Requirements

What you’ll need

Working knowledge of domestic and international transportation operations, including air freight, ocean freight, and contract logistics
Ability to understand operational requirements and develop air and ocean freight cost estimates using shipment characteristics, service levels, and surcharges
Experience collaborating with operations, pricing, and procurement teams to develop customer solutions and pricing strategies
Proven experience in account management, sales, or client relationship management
Excellent communication, negotiation, and interpersonal skills
Strong analytical and problem-solving skills
Experience supporting healthcare, life sciences, pharmaceutical, or medical device customers is a plus
Knowledge of temperature-controlled logistics, Good Distribution Practice (GDP) requirements, and regulatory compliance is a plus
Ability to work independently and collaboratively in a fast-paced environment
Fluent in English
Spanish preferred
Proficiency in CRM software and Microsoft Office Suite
Travel expectations of 20%-30%

Benefits

Comp & perks

DSV benefits offerings, including eligibility and coverage options
Benefits, programs, and eligibility may vary by location and division
Equal employment opportunity protections
Special assistance or accommodation available during the hiring process