Senior Freight Forwarder – Air Export

DSV - Global Transport and Logistics

. Act as the primary point of contact for clients and understand their shipping needs .

Posted 10/30/2026full-timeIndianapolis • United StatesSenior💰 $59,520 - $74,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in freight forwarding and logistics management, with a strong focus on international shipping regulations, customs procedures, and client relationship management. Proficient in optimizing transportation processes and ensuring compliance with trade laws.

Highest-signal resume keywords

Freight Forwarding ExperienceInternational Shipping Regulations KnowledgeLogistics Software ProficiencyTeam Management ExperienceProfessional Certifications in Freight Forwarding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Freight ManagementCustoms DeclarationsBills of Lading PreparationCargo Booking CoordinationFreight Routing OptimizationProblem-Solving SkillsAnalytical SkillsAir Freight Logistics KnowledgeTrade Laws UnderstandingDetail-Oriented

Soft Skills

Excellent Communication SkillsInterpersonal SkillsCustomer Service Orientation

Tools & Technologies

Logistics SoftwareERP SystemsMicrosoft Office Suite

Certifications & Qualifications

IATA CertificationNCBFAA Certification

Industry Keywords

Freight ForwardingLogisticsCustoms RegulationsINCO TermsTransportation ManagementInternational Trade Compliance

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Act as the primary point of contact for clients and understand their shipping needs
Provide proactive shipment-status updates and address delays or issues
Coordinate transportation, including cargo bookings, pickups, and shipping schedules
Optimize freight routing to minimize costs and transit times
Prepare and manage bills of lading, customs declarations, and export/import permits
Ensure compliance with international trade regulations and customs requirements
Liaise with carriers, airlines, and transportation providers to negotiate rates and secure capacity
Monitor carrier performance and service levels
Resolve delays, damages, customs-clearance issues, and other transportation disruptions
Collaborate with internal and external stakeholders on solutions
Provide prompt and professional customer service
Identify and mitigate transportation risks and implement contingency plans
Identify process improvements and implement best practices and standard operating procedures

Requirements

What you’ll need

Bachelor's degree in business, logistics, or a related field is required
3–5 years of experience in freight forwarding, logistics, or a related field
Strong knowledge of international shipping regulations, INCO terms, and customs procedures
Excellent communication and interpersonal skills
Proficiency in logistics software and systems, including freight management platforms and ERP systems
Detail-oriented with strong problem-solving and analytical skills
Knowledge of air freight logistics and customs regulations
Understanding of trade laws and regulations
Fluency in English is required
Proficiency in Microsoft Office Suite
Experience managing a team and working with clients is preferred
Professional certifications in freight forwarding, such as IATA or NCBFAA, may be preferred
Experience with logistics software and systems is preferred

Benefits

Comp & perks

Base pay range of $59,520.00–$74,400.00 annually
Benefits offerings, including eligibility and coverage options, through the DSV Benefits Showcase
Equal employment opportunity
Accommodation support for applicants requiring special assistance