Senior Manager, Continuous Improvement

DSV - Global Transport and Logistics

. Lead the design, deployment, and governance of the Continuous Improvement Program across warehousing, transportation, and freight forwarding operations .

Posted 9/18/2026full-timeIndependence • Kentucky • United StatesSenior💰 $113,040 - $141,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading Continuous Improvement Programs through process optimization, Lean/Six Sigma methodologies, and effective project management. Proficient in statistical analysis, operational governance, and cross-functional collaboration to drive measurable improvements in warehousing and logistics operations.

Highest-signal resume keywords

Lean/Six Sigma Project LeadershipProcess Mapping and Statistical AnalysisWarehouse Management Systems (WMS)Change Leadership and Stakeholder ManagementGreen Belt or Black Belt Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process MappingStatistical AnalysisTime StudiesValue Stream MappingRoot Cause AnalysisKaizenDMAIC5SProject ManagementAutomation Evaluation

Soft Skills

Excellent CommunicationFacilitation SkillsCoaching MindsetAnalytical Problem-SolvingChange Leadership

Tools & Technologies

Microsoft OfficeAdvanced Microsoft ExcelPower BITableauSQL

Certifications & Qualifications

Green Belt CertificationBlack Belt Certification

Industry Keywords

Continuous ImprovementIndustrial EngineeringSupply Chain ManagementLogisticsFreight Forwarding3PLOperations ManagementLabor Management SystemsCost-to-ServeNetwork Design

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Lead the design, deployment, and governance of the Continuous Improvement Program across warehousing, transportation, and freight forwarding operations
Own process optimization initiatives from opportunity identification through implementation and sustainment
Develop the site/regional CIP strategy, including kaizen events, DMAIC projects, and rapid-improvement initiatives
Establish and track savings and benefits pipelines with ROI documentation
Build and maintain CIP governance, including idea intake, prioritization, project charters, stage-gate reviews, and close-out
Champion continuous improvement through training, coaching, and visible operational leadership
Conduct time studies, value stream mapping, process mapping, and root cause analysis
Redesign SOPs to eliminate waste and improve throughput, labor productivity, and space/asset utilization
Partner with Industrial Engineering on labor standards, engineered labor standards, and slotting/layout optimization
Lead automation, WMS/TMS enhancement, and technology adoption opportunities
Build dashboards and reporting for operational KPIs including OTIF, productivity, cost-per-unit, dock-to-stock, order accuracy, and safety incidents
Use statistical analysis to identify variation, bottlenecks, and improvement opportunities
Present improvement business cases and results to site leadership, regional leadership, and customers
Liaise between operations, engineering, IT, and customer-facing teams
Lead cross-functional improvement teams and manage change through communication, training, and sustainment plans
Support new site start-ups and customer implementations
Facilitate Lean/Six Sigma training for site operations teams
Develop and maintain a network-wide playbook of standard processes, layouts, and best practices
Conduct site assessments and audits and drive corrective action plans
Benchmark performance across internal sites and industry standards
Potentially lead and develop 2 to 3 junior Continuous Improvement, Process Excellence, Engineering, or Analytics professionals

Requirements

What you’ll need

Bachelor’s degree in industrial engineering, Supply Chain Management, Operations Management, Business, or related field
5+ years of experience in continuous improvement, industrial engineering, or operations roles within 3PL, logistics, warehousing, freight forwarding, or manufacturing environments
Demonstrated experience leading Lean/Six Sigma projects with quantifiable results
Green Belt or Black Belt certification preferred
Strong working knowledge of warehouse and transportation operations, WMS/TMS systems, and labor management systems
Proficiency in process mapping, time studies, statistical analysis, 5S, Kaizen, DMAIC, PDCA, Value Stream Mapping, and Root Cause Analysis
Strong project management skills and ability to manage multiple initiatives across sites
Experience in a multi-site or regional continuous improvement role within a global 3PL or logistics network
Experience supporting new site launches, customer onboarding, or network design projects
Familiarity with automation/robotics evaluation, including AS/RS, AMRs, and sortation
Operational and financial acumen, including cost-to-serve and labor economics
Ability to travel extensively, potentially up to three weeks per month
Experience with Microsoft Office and advanced Microsoft Excel skills
Proficiency with Warehouse Management Systems (WMS)
Power BI, Tableau, and/or SQL experience a plus
Six Sigma Black Belt certification
Good mathematical skills
Analytical problem-solving and structured DMAIC/PDCA methodology
Excellent communication, facilitation, and stakeholder management skills, including presenting to senior leadership and customers
Change leadership and influence without direct authority
Coaching and capability-building mindset

Benefits

Comp & perks

Base pay range of $113,040.00–$141,300.00 per year
Benefits offerings, including eligibility and coverage options, subject to location and division
Equal employment opportunity and reasonable accommodation support