Senior Manager

DSV - Global Transport and Logistics

. Provide strategic leadership and direction for warehouse operations in a free trade zone .

Posted 10/10/2026full-timeSingapore • SingaporeSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strategic leadership in warehouse operations, focusing on process compliance, customer relationship management, and P&L performance. Proficient in utilizing operational dashboards and automation technologies to drive efficiency and improve performance metrics.

Highest-signal resume keywords

Warehouse Operations ManagementP&L Performance ManagementOperations Dashboard CreationLeadership and CoachingProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Warehouse OperationsP&L ManagementOperations DashboardData AnalysisProcess ComplianceInventory ManagementAutomation TechnologiesMicrosoft Office SuiteExcelVBA

Soft Skills

LeadershipProblem-SolvingCommunicationNegotiationTeam Player

Tools & Technologies

Power BITableau

Certifications & Qualifications

Qualification in Warehouse OperationsOperations Excellence

Industry Keywords

Free Trade ZoneCustomer Relationship ManagementKPI ManagementBudget MonitoringProcess Re-engineering

Tech Stack

Tools & technologies

TableauVBA

About the role

Key responsibilities & impact

Provide strategic leadership and direction for warehouse operations in a free trade zone
Manage site operations, strengthen customer relationships, and drive account performance
Enforce process compliance and ensure operations meet customer expectations and KPIs
Manage P&L performance for responsible programs
Define operational requirements and implement strategies, technologies, and initiatives
Engage customers on commercial and operational matters and contract renewals
Enforce warehouse security and work safety measures
Monitor department budgets and allocate resources for optimal utilization
Identify improvement opportunities and streamline or re-engineer processes
Establish a team culture of best-practice sharing
Plan and provide on-the-job training
Ensure stock inventory accuracy and up-to-date records
Ensure storage and office areas are well maintained
Recruit staff and take disciplinary action when required
Approve staff leave, transport, medical claims, petty cash, and warehouse-item requisitions

Requirements

What you’ll need

Minimum Diploma Holder or Degree holder
Minimum 5 years of relevant experience in a managerial position
Proficient in Microsoft Office Suite (e.g. Excel, PowerPoint, Access, VBA)
Proficient in using and creating operations dashboards (e.g. Power BI, Tableau)
Excellent presentation skills and experience presenting to senior management
Excellent problem-solving skills
Excellent verbal and written communication and negotiation skills
Strong analytical skills for reviewing financial and operational data
Good knowledge of current automation technologies and implementation
Excellent leadership and coaching skills
Positive mindset and team player
High desire for learning
Results-oriented self-starter; analytical and innovative
Adaptable to a fast-moving work environment
Qualification in warehouse operations and operations excellence is an added advantage

Benefits

Comp & perks

On-the-job training
Career growth opportunities
Opportunities to take ownership and make decisions
Professional development and learning opportunities
Supportive team culture and best-practice sharing