Senior Manager – Global Solutions Design Tools & Standardization

DSV - Global Transport and Logistics

. Lead resources allocation at the Shared Services Centre for demand handling through coordination and coaching .

Posted 10/22/2026full-timeParanaque • PhilippinesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Supply Chain Management and Logistics, with a strong focus on Quality Management, Capability Development, and Continuous Improvement initiatives. Proven ability to lead cross-functional teams and manage global projects while driving operational excellence and stakeholder collaboration.

Highest-signal resume keywords

Supply Chain ManagementQuality Management FrameworksCapability DevelopmentData AnalyticsLeadership in Matrix Organizations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

LogisticsWarehouse AutomationTender ManagementProcess StandardizationContinuous ImprovementOperational ExcellenceKPI ManagementBusiness IntelligenceSolution DesignTraining Curriculum Development

Soft Skills

CommunicationProblem-SolvingDecision-MakingCollaborationAdaptability

Industry Keywords

3PL4PLLLPContract LogisticsGlobal Stakeholder ManagementOrganizational EffectivenessChange ManagementTraining ProgramsOnboardingExperience Gaps

About the role

Key responsibilities & impact

Lead resources allocation at the Shared Services Centre for demand handling through coordination and coaching
Ensure high-quality Shared Services Centre outcomes are delivered on time
Conduct regular or demand-based surveys and technical assessment decks for the Solutions Design community
Identify experience gaps and arrange necessary training plans
Establish assessment tools and matrices for hiring and capability analysis with Knowledge Management teammates
Manage the Global Solutions Design Quality Management program and TeamLink Performance Quality for Solutions Design and Automation resources
Develop plans to address shortcomings identified through objective Quality Review Processes
Analyze Solutions Quality and implement improvements for unsuccessful tenders and projects
Collaborate with regional teams to design and deliver structured training programs
Guide regional Country Coordination, Training, and Onboarding SMEs to close specific experience gaps
Represent People, Training, and Shared Services Centre initiatives within the Global SD Tools & Standardization team
Integrate improvement plans, standards, procedures, and tools with internal stakeholders
Lead projects initiated by Solutions Design Centers, comprising at least 15% of annual work time or 250 man-hours
Report to the Head of Global Solutions Design Tools & Standardization
Lead the Shared Services Centre team within DSV’s Contract Logistics Solutions Design function

Requirements

What you’ll need

Bachelor’s degree in Supply Chain Management, Logistics, Industrial Engineering, Business Administration, Operations Management, or a related discipline
10+ years of relevant working experience in the logistics and supply chain industry
Knowledge of warehouse automation, 3PL, 4PL, or LLP variations is a plus
Minimum 3 years of leadership experience managing teams within a matrix organization
Experience in capability development, talent management, workforce planning, and organizational effectiveness
Experience establishing and managing quality management frameworks, assessment programs, and continuous improvement initiatives
Experience leading cross-functional and global projects involving process standardization, technology implementation, or business transformation
Strong exposure to tender management, solution design reviews, and operational improvement initiatives within logistics or supply chain environments
Experience collaborating with global stakeholders and managing initiatives across multiple countries and time zones
Advanced knowledge of Contract Logistics operations, warehouse solutions, and supply chain design principles
Strong and in-depth knowledge of warehouse solutions and ability to develop operationally feasible solutions to meet customer requirements
Experience developing competency models, training curricula, onboarding programs, and learning pathways
Proficiency in data analytics, KPI management, reporting tools, and business intelligence platforms
Knowledge of Lean, Six Sigma, Continuous Improvement, or Operational Excellence methodologies is a plus
Proven ability to lead, coach, and develop high-performing teams in a global environment
Ability to translate business objectives into actionable capability and quality improvement programs
Excellent communication, presentation, facilitation, and change management capabilities
Ability to drive collaboration across regions, functions, and cultures
Strong decision-making, problem-solving, and analytical skills
Results-oriented, highly organized, adaptable, and capable of managing competing priorities
Willingness and ability to travel internationally up to 20% of the time
Comfortable working with global teams across different cultures and time zones

Benefits

Comp & perks

International travel opportunities of up to 20% for workshops, training programs, stakeholder engagements, and project implementations
Opportunities for capability development, training, onboarding, and learning pathways
Career growth opportunities within a global transport and logistics company
Opportunity to work with global teams across multiple countries, cultures, and time zones