Senior Manager, Operations

DSV - Global Transport and Logistics

. Manage day-to-day site operations, including warehousing, receiving, and shipping .

Posted 9/21/2026full-timeNew Albany • United StatesSenior💰 $100,400 - $125,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing logistics operations, including warehousing, shipping, and receiving, while ensuring compliance with safety standards and operational efficiency. Proficient in workforce management, customer service, and continuous improvement initiatives to meet productivity and financial objectives.

Highest-signal resume keywords

Logistics ManagementWarehouse Management Systems (WMS)Team LeadershipCustomer Service ManagementPerformance Appraisal

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Logistics OperationsWarehouse Space PlanningPerformance ManagementCost-Saving InitiativesBudget DevelopmentSafety ComplianceEquipment ManagementStaff TrainingData AnalysisInventory Management

Soft Skills

Attention to DetailOrganizational SkillsCommunication SkillsProblem-Solving SkillsAdaptability

Tools & Technologies

Microsoft Office (Excel, Word, PowerPoint)Warehouse Management Systems (WMS)

Industry Keywords

LogisticsDistributionSupply Chain ManagementOperational EfficiencyClient SLAKPI Management

About the role

Key responsibilities & impact

Manage day-to-day site operations, including warehousing, receiving, and shipping
Plan inbound and outbound volume, customer communications, space utilization, and equipment management
Hire and train employees, plan labor, conduct performance appraisals, address performance issues, and resolve problems
Develop safe and profitable systems and procedures for operations, equipment, and products
Manage operations to meet productivity, service, client SLA, KPI, quality, cost, revenue, and profit objectives
Drive continuous improvement and cost-saving initiatives
Keep senior management and client representatives informed of critical operational issues
Plan daily work schedules, assess priorities, and assign warehouse duties
Review volume demands and plan warehouse space, supplies, equipment, and staffing changes
Ensure effective training, trainee assessment, SOP adherence, motivation, and team development
Conduct routine staff meetings
Ensure team proficiency in WMS and other required information systems
Manage customer service standards, client support, customer meetings, and site visits
Support annual operating budget development and financial controls
Manage sanitation, maintenance, security, housekeeping, safety, and material handling equipment programs
Establish a proactive safety culture and audit warehouse compliance
Manage warehouse operations supervisors and support staff
Work overtime as dictated by business and perform other assigned duties

Requirements

What you’ll need

Must have a high school diploma or general education degree (GED)
Bachelor’s degree is preferred
7 years’ experience working in a logistics/distribution/relevant environment
5 years’ experience in a supervisory role
Must be able to work in unregulated warehouse temperatures during warmer and colder months
Proficient in Microsoft Office (Excel, Work, and PowerPoint)
Demonstrated proficiency in applicable WMS systems
English reading, writing, and verbal proficiency
Proficiency in business communication at all levels
Strong attention to detail and accuracy
Good organizational and personnel skills
Good written and oral communication skills
Good leadership, supervision, and planning skills
Able to work flexible schedules, including nights and weekends, as required
Ability to participate in cross-training activities
Must adapt effectively to change and thrive in a stimulating, fast-paced work environment
Ability to lift, carry, and push/pull 21–50 pounds
Ability to reach above shoulder, reach outward, squat, or kneel

Benefits

Comp & perks

Base pay range of $100,400.00–$125,500.00 annually
Benefits offerings, including eligibility, coverage options, and plan details, through the DSV Benefits Showcase
Equal employment opportunity and reasonable accommodation assistance