Senior Operations, Dispatch Transportation

DSV - Global Transport and Logistics

. Coordinate shipments according to customer instructions and ensure compliance with DOT regulations and internal policies .

Posted 10/14/2026full-timeIselin • New Jersey • United StatesSenior💰 $62,500 - $84,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in logistics coordination, ensuring compliance with DOT regulations and optimizing ocean export/import operations. Proficient in managing carrier relationships and troubleshooting delivery issues while maintaining strong communication and analytical skills.

Highest-signal resume keywords

Logistics CoordinationOcean Export/Import OperationsTrucking Carrier DeliveriesAnalytical Problem-SolvingMicrosoft Office Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Logistics ManagementOcean Export OperationsImport OperationsTransload OperationsChassis Pool ManagementCarrier InvoicingContainer TrackingPricing NegotiationService Failure AnalysisTime-Sensitive Cargo Monitoring

Soft Skills

Communication SkillsProblem-Solving SkillsAttention to DetailComposure Under PressureCollaboration Skills

Tools & Technologies

Transportation Management System (TMS)MCT DatabaseMicrosoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Industry Keywords

DOT RegulationsCustomer ServiceFast-Paced EnvironmentEmail EtiquetteTelephone Etiquette

About the role

Key responsibilities & impact

Coordinate shipments according to customer instructions and ensure compliance with DOT regulations and internal policies
Execute ocean marine drayage services for FCL movements through orders received from US branches via the TMS
Ensure delivery and pick-up services are completed on time and in full
Select and dispatch pick-up and delivery orders to truckers in the pre-confirmed MCT database
Manage chassis pool operations with providers to maximize profitability
Review, record, and develop solutions for repetitive service failures
Streamline proactive container-tracking communications regarding potential bottlenecks with the customer management team
Monitor time-sensitive cargo and daily pick-ups and deliveries, tendering them to carriers as needed
Negotiate pricing to maximize profits and leverage one-way opportunities
Ensure timely and accurate reporting, carrier invoicing, and system event updates
Raise issues outside immediate control for resolution
Support maintenance of the trucking carrier database, including providers, rates, and expiration dates
Perform other assigned duties

Requirements

What you’ll need

3 - 5 years of experience in Logistics and customer service environment
Proficiency in Microsoft Office Suite including Outlook, Word, and Excel
Good understanding of ocean export/import operations and transload operations
Experience in trucking carrier deliveries/recovery process and terminal port/CY requirements
Ability to maintain composure under pressure in a fast-paced environment
Email and telephone etiquette
Ability to troubleshoot day-to-day issues during the pick-up or delivery process
Strong analytical and problem-solving skills, with attention to detail
Excellent communication and presentation skills
Ability to work independently and collaboratively in a fast-paced environment
Fluent in English (oral and written)
Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook)

Benefits

Comp & perks

Medical, prescription, dental, vision, and life insurance
Flexible spending and health spending accounts
Short- and long-term disability coverage
Wellness resources
401(k) plan with company-matching contributions up to 5%
Generous paid time off
Paid holidays
Additional floating holidays