Senior Operations, Dispatch Transportation

DSV - Global Transport and Logistics

. Execute ocean marine drayage services for FCL movements through orders received from US Branches via the TMS .

Posted 10/16/2026full-timeHouston • Texas • United StatesSenior💰 $58,000 - $78,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in executing ocean marine drayage services, managing logistics operations, and ensuring compliance with DOT regulations. Proficient in analyzing transportation issues and providing effective solutions while maintaining strong communication with stakeholders.

Highest-signal resume keywords

Logistics ManagementOcean Export/Import OperationsTrucking Carrier DeliveriesAnalytical Problem-SolvingMicrosoft Office Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Logistics ManagementOcean Export OperationsImport OperationsTrucking Carrier DeliveriesChassis Pool ManagementContainer TrackingPricing NegotiationCarrier InvoicingCompliance with DOT RegulationsData Reporting

Soft Skills

Communication SkillsProblem-Solving SkillsAttention to DetailAbility to Work Under PressureCollaboration Skills

Tools & Technologies

Transportation Management System (TMS)Microsoft Office Suite

Industry Keywords

FCL MovementsCustomer ManagementService FailuresTransload OperationsTerminal Port Requirements

About the role

Key responsibilities & impact

Execute ocean marine drayage services for FCL movements through orders received from US Branches via the TMS
Ensure delivery and pick-up services are completed on time and in full
Select and dispatch pick-up and delivery orders to truckers in the pre-confirmed MCT database
Manage chassis pool operations with providers to maximize profitability
Review, record, and develop solutions for repetitive service failures
Streamline proactive container-tracking communications regarding potential bottlenecks with the customer management team
Understand FCL transport moves by region for import and export customer bases
Prioritize time-sensitive cargo and monitor daily pick-ups and deliveries for carrier tendering
Negotiate pricing to maximize profits and leverage one-way opportunities
Ensure timely and accurate reporting, carrier invoicing, and system event updates
Raise issues outside immediate control for resolution
Support maintenance of the trucking carrier database, including providers, rates, and expiration dates
Ensure compliance with DOT regulations and internal policies and guidelines
Provide solutions for transportation issues and inquiries
Perform other assigned duties

Requirements

What you’ll need

3 - 5 years of experience in Logistics and customer service environment
Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint
Good understanding of ocean export/import operations and transload operations
Experience in trucking carrier deliveries/recovery process and terminal port/CY requirements
Ability to maintain composure under pressure in a fast-paced environment
Email and telephone etiquette
Ability to troubleshoot day-to-day issues during the pick-up or delivery process
Strong analytical and problem-solving skills, with attention to detail
Excellent communication and presentation skills
Ability to work independently and collaboratively in a fast-paced environment
Fluent in English, oral and written

Benefits

Comp & perks

Medical insurance
Prescription coverage
Dental insurance
Vision insurance
Life insurance
Flexible spending accounts
Health spending accounts
Short-term disability coverage
Long-term disability coverage
Wellness resources
401(k) plan with company-matching contributions up to 5%
Generous paid time off
Paid holidays
Additional floating holidays