Senior Operations Manager

DSV - Global Transport and Logistics

. Act as the main manager for the facility and business units .

Posted 10/6/2026full-timeFort Wayne • United StatesSenior💰 $120,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and operational management capabilities, with a focus on logistics, financial performance, and team development. Proficient in managing warehouse operations, ensuring safety compliance, and driving continuous improvement initiatives.

Highest-signal resume keywords

Logistics ManagementWarehouse Management Systems (WMS)Financial Performance ManagementTeam LeadershipBusiness Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

LogisticsOperations ManagementFinancial AnalysisProductivity ManagementCost-Saving StrategiesSOP DevelopmentSafety ComplianceP&L ManagementKPI ManagementStaff Scheduling

Soft Skills

Attention to DetailOrganizational SkillsLeadership SkillsCommunication SkillsAdaptability

Tools & Technologies

Microsoft OfficeWarehouse Management Systems (WMS)

Industry Keywords

LogisticsDistributionWarehouse OperationsClient RelationshipsContinuous ImprovementSafety CultureOperational PerformanceEmployee RetentionStrategic PlanningCustomer Service

About the role

Key responsibilities & impact

Act as the main manager for the facility and business units
Oversee day-to-day operations, business health, client relationships, and financial performance
Develop systems and procedures to manage operations, equipment, and products safely and profitably
Manage operations to meet productivity, service, SLA, KPI, quality, cost, revenue, and profit goals
Drive continuous improvement and identify cost-saving opportunities
Supervise warehouse operations supervisors and support staff
Plan daily work schedules, assess priorities, and assign warehouse duties
Plan warehouse-space reorganizations and staffing, supply, and equipment changes based on volume demands
Collaborate with Human Resources on hiring, training, professional development, evaluations, promotions, and wage increases
Ensure effective training, SOP adherence, and new-hire performance assessment
Conduct routine staff meetings and maintain team motivation and customer satisfaction
Ensure proficiency in required information systems, including WMS, and oversee hardware and software purchases
Manage customer service standards, client support, key-customer meetings, and supplier/customer site visits
Support annual operating-budget development and manage controls for operational and financial performance
Oversee sanitation, maintenance, security, housekeeping, safety, equipment, and material handling equipment programs
Establish a proactive safety culture and audit warehouse compliance with safety, security, quality, and statutory requirements
Own P&L and support business growth, EBIT, revenue growth, employee retention, operating margins, and quarterly/annual strategic planning
Perform other duties as assigned and work overtime as required

Requirements

What you’ll need

Must have a high school diploma or general education degree (GED)
7 years’ experience working in a logistics/distribution/relevant environment
5 years’ experience in a supervisory role
Proficient in Microsoft Office (Excel, Word, and PowerPoint)
Demonstrated proficiency with applicable WMS systems
English reading, writing, and verbal proficiency
Proficiency in business communication at all levels
Ability to work in unregulated warehouse temperatures during warmer and colder months
Strong attention to detail and accuracy
Good organizational and personnel skills
Good written and oral communication skills
Good leadership, supervision, and planning skills
Ability to work flexible schedules, including nights and weekends, as required
Ability to effectively adapt to change and thrive in a stimulating, fast-paced work environment

Benefits

Comp & perks

Opportunities for hiring, training, and professional development
Growth and development opportunities for team members
Cross-training opportunities to improve knowledge in multiple areas/departments
Overtime, mandatory or voluntary, as dictated by business
Benefits offerings, including eligibility, coverage options, and plan details, subject to location and division
Equal employment opportunity and accommodation support