Senior Process Specialist, Order to Cash

DSV - Global Transport and Logistics

. Support the Senior Manager, OTC Process Governance and collaborate with OTC GPO(s) and other Process Specialist(s) .

Posted 10/14/2026full-timeBucharest • RomaniaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in OTC processes, SAP S/4HANA (SD and FI Modules), and process improvement within complex international organizations. Capable of effective communication, stakeholder influence, and developing evidence-based solutions.

Highest-signal resume keywords

OTC Process KnowledgeSAP S/4HANA ExperienceProcess Improvement ExpertiseAdvanced Excel SkillsEffective Communication

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

OTC Process ManagementSAP S/4HANAProcess MappingE-InvoicingBPMN 2.0Process DocumentationData AnalysisFinancial ReportingRequirements GatheringContinuous Improvement

Soft Skills

Detail-OrientedAnalytical ThinkingConfident PresenterStakeholder InfluenceCollaborative

Tools & Technologies

Microsoft OfficeSAP SignavioTransport Management Systems

Certifications & Qualifications

Relevant Professional Qualification

Industry Keywords

FinanceAccountingProcurementBusiness AdministrationInternational Organization

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Support the Senior Manager, OTC Process Governance and collaborate with OTC GPO(s) and other Process Specialist(s)
Support SAP billing set-up for operational invoicing, billing engine roll-outs, and country e-invoicing mandates
Map current and future processes and related changes
Assess design requests and prepare recommendations for review
Present processes and advise on training and testing needs
Maintain approved process documentation and support process-performance monitoring
Support continuous improvement, optimisation, audits, and standardisation opportunities
Present and explain standard process documentation
Support Business Change Management in identifying requirements, gaps, and deviations
Review requirements and gaps and incorporate them into process flows
Submit requirements and proposed changes to the relevant GPO for review and approval
Help with SAP invoice form layout adjustments due to legal and tax requirements
Act as the first point of contact for scope changes during build, testing, and hyper care
Keep processing documentation up to date
Review training materials and SOPs
Contribute to defining testing scope, focusing on identified requirements and gaps
Maintain the OTC process baseline with other Process Specialist(s)
Assess improvement initiatives and prepare recommendations for GPO decision-making
Support reviews of local alignment with approved OTC processes
Monitor OTC developments and share relevant external practices and insights with the OTC team
Prepare recommendations on project requirements and gaps; the relevant GPO retains final approval authority

Requirements

What you’ll need

Bachelor’s degree or equivalent qualification in Finance, Accounting, Procurement, Business Administration, or a related discipline
Minimum 5 or more years of relevant experience in OTC operations or process improvement within a complex international organisation
Strong knowledge of OTC processes, accounting, finance, and reporting
Working knowledge of relevant IT concepts and dependencies
Understanding of the SAP S/4HANA template (SD and FI Modules)
Understanding complex, large-scale ERP environments
Detail-oriented and analytical
Able to simplify and explain complex processes clearly
Confident presenter and effective communicator
Able to influence stakeholders and build alignment
Resilient, committed, and solution oriented
Collaborative and effective across cultures and functions
Develop pragmatic, evidence-based solutions
Identify root causes and improvement opportunities
Build strong networks across functions, divisions, and countries
Fluent written and spoken English
Advanced Excel and strong Microsoft Office skills
Experience with SAP S/4HANA SD and FI
Experience with e-invoicing and transport management systems is an advantage
Experience with BPMN 2.0 and SAP Signavio is a strong advantage
A relevant professional qualification is an advantage
Additional languages are an advantage

Benefits

Comp & perks

No specific benefits, perks, or compensation extras are stated in the posting