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Shipping and Receiving Clerk, Coordinator
DSV - Global Transport and Logistics. Process customer orders in a timely and accurate manner .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong attention to detail and accuracy in processing customer orders and maintaining shipping records. Proficient in using Microsoft Suites and capable of effective communication in English, both verbally and in writing.
Highest-signal resume keywords
Customer Order ProcessingData Entry and VerificationMicrosoft Suites ProficiencyAttention to DetailCustomer Service Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryOrder ProcessingMathematical SkillsShipping DocumentationRecord Keeping
Soft Skills
Verbal CommunicationWritten CommunicationAttention to Detail
Tools & Technologies
Office EquipmentComputers
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Customer ServiceShippingReceivingWarehouse Operations
About the role
Key responsibilities & impact- Process customer orders in a timely and accurate manner
- Generate related paperwork and information for customer orders, checking special requests and shipping paperwork
- Coordinate special and last-minute shipping requests with the operations department
- Prioritize customer orders according to scheduled pickup time or pier cutoff
- Provide shipping and tracking information
- Respond to customer inquiries concerning receipts, shipments, and inventory counts
- Report customer feedback and signs of dissatisfaction to management
- Oversee order paperwork and maintain corresponding files
- Maintain the DSV Work Instructions Manual
- Answer phone calls and operate office machines and computers
- Enter and verify data regarding customer orders, shipments, receipts, and adjustments
- Ensure the accuracy of receiving and shipping documents
- Gather and maintain shipping and receiving records
- Assist in resolving discrepancies
- Collect inbound freight documentation and route it to the proper record-keeping unit
- Provide backup clerical support and perform other assigned duties
Requirements
What you’ll need- Must have a high school diploma or general education degree (GED)
- Basic computer skills
- Working knowledge of computerized applications (Microsoft Suites)
- English reading, writing, and verbal skills
- Basic level mathematical skills
- Strong attention to detail and accuracy
- Good verbal and written communication skills
- Must be able to work in unregulated warehouse temperatures during warmer and colder months
- Ability to lift, carry, and push/pull 11–20 pounds
- Ability to reach above shoulder, squat, or kneel
- Ability to work Saturday–Monday, 6am–6pm
- Ability to work overtime as dictated by business, whether mandatory or voluntary
- Previous customer service experience, phone calls, and operation of office equipment preferred
Benefits
Comp & perks- Base pay of $24.50 per hour
- Reasonable accommodations for qualified individuals with disabilities
- Benefits offerings available through the DSV Benefits Showcase; eligibility, coverage options, and plan details may vary by location and division