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Supervisor
DSV - Global Transport and Logistics. Coordinate daily operational activities to achieve production schedules, customer requirements, and service level agreements .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in warehouse operations, inventory management, and logistics, with a strong focus on process improvement and operational efficiency. Proficient in leading teams, providing coaching, and ensuring adherence to safety and quality standards.
Highest-signal resume keywords
Warehouse Management Systems (WMS)Inventory ControlLeadership and Team DevelopmentOperational Metrics MonitoringProcess Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Material HandlingLogisticsData Center OperationsOperational DashboardsAnalytical SkillsCritical ThinkingProblem-SolvingSOP AdherenceCustomer Requirements MonitoringPerformance Development
Soft Skills
CoachingInterpersonal SkillsCustomer ServiceCommunication SkillsOrganizational Skills
Tools & Technologies
Microsoft Office ApplicationsWarehouse Management ToolsInventory Systems
Industry Keywords
Warehouse OperationsMaterial Handling ProcessesLogistics EnvironmentsSafety PoliciesRegulatory Requirements
About the role
Key responsibilities & impact- Coordinate daily operational activities to achieve production schedules, customer requirements, and service level agreements
- Oversee inventory cycle counts, replenishment, material movements, and return processing
- Monitor loading and unloading of inbound and outbound freight
- Ensure safety policies, procedures, and regulatory requirements are followed
- Provide coaching, guidance, and technical support to associates
- Monitor work quality, productivity, SOP adherence, and customer requirements
- Identify process improvement opportunities and implement procedural changes
- Support employee training, cross-training, onboarding, and performance development
- Use internal systems, dashboards, and warehouse management tools to monitor operational performance
- Collaborate with customers, operations leadership, and cross-functional teams to resolve issues and improve service delivery
- Escalate operational, inventory, and customer issues and assist with corrective action plans
- Report to the Operations Manager and/or General Manager
Requirements
What you’ll need- Bachelor's degree or equivalent combination of education and experience
- 3–6 years of experience in material handling, warehouse operations, logistics, manufacturing, or data center environments
- Previous leadership or supervisory experience is preferred
- Experience with warehouse management systems (WMS), inventory systems, and Microsoft Office applications
- Fluency in both English and French is considered an asset
- Strong leadership, coaching, and team development skills
- Excellent interpersonal, customer service, and communication skills
- Strong analytical, critical thinking, and problem-solving abilities
- Ability to prioritize workloads and lead effectively in a fast-paced, time-sensitive environment
- Experience monitoring operational metrics and supporting continuous improvement initiatives
- Proficiency with WMS, inventory systems, Microsoft Office, and operational dashboards
- Knowledge of warehouse operations, material handling processes, inventory control, and data center or logistics environments
- Highly organized with strong attention to detail and commitment to quality and safety
- Must be able to lift up to 40 pounds
Benefits
Comp & perks- Eligible benefits in accordance with experience and internal equity
- Inclusive workplace and accommodation support during the recruitment process