Supervisor, Operations

DSV - Global Transport and Logistics

. Lead and oversee larger, multi-shift, or higher-complexity warehouse operations .

Posted 9/17/2026full-timePittston • Pennsylvania • United StatesMid-LevelSenior💰 $60,192 - $75,240 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading complex warehouse operations, managing labor scheduling, and ensuring compliance with safety and quality standards. Proficient in operational oversight, continuous improvement initiatives, and effective communication with stakeholders.

Highest-signal resume keywords

Warehouse Operations LeadershipLabor Scheduling ManagementContinuous Improvement ProjectsMicrosoft Office ProficiencyForklift Training Certification

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Logistics ManagementOperational OversightSpace UtilizationRF Scanner ExperienceWMS KnowledgeMathematical SkillsSOP ExecutionKPI ManagementRisk IdentificationTalent Development

Soft Skills

Coaching and MentoringBusiness CommunicationAdaptabilityTeam LeadershipProblem-Solving

Certifications & Qualifications

Forklift Training CertificationAdvanced MHE Knowledge

Industry Keywords

Warehouse OperationsDistributionLogisticsCompliance ReviewsSafety StandardsContinuous ImprovementOperational MetricsEmployee RelationsWorkforce PlanningTalent Development

About the role

Key responsibilities & impact

Lead and oversee larger, multi-shift, or higher-complexity warehouse operations
Provide advanced operational oversight and people leadership
Manage labor scheduling, space utilization, equipment, and manpower
Conduct staff meetings to review activities, plan workload, and support continuous improvement
Keep management and client representatives informed of operational issues
Coach, mentor, and guide Supervisors and lead team members
Partner with Operations Management on planning, staffing strategies, and workload forecasting
Identify operational risks, trends, and improvement opportunities and develop action plans
Ensure consistent execution of SOPs, safety standards, and quality requirements
Drive productivity, service, safety, and financial KPIs
Support cost control initiatives and lead continuous improvement projects
Serve as an escalation point for complex employee relations, performance, or operational issues
Participate in workforce planning, succession planning, and talent development
Support new processes, systems, or client requirements
Communicate operational performance and risks to senior leadership and client representatives
Review operational data and metrics for decision-making
Support audits, compliance reviews, and corrective action plans
Assist in physical operations as needed to ensure service continuity

Requirements

What you’ll need

High school diploma or general education degree (GED)
Minimum 5 years’ experience in a logistics, distribution, or relevant environment
Minimum 3 years of supervisory experience
Demonstrated experience leading complex operations, multiple teams, or shifts
Advanced MHE knowledge and certifications preferred
Satisfactory completion of a forklift training program
Proficient in Microsoft Office (Excel, Word, and PowerPoint)
Experience with RF scanners
Knowledge of WMS functions
English reading, writing, and verbal skills
Business communication skills
Basic to intermediate mathematical skills for verifying quantities, counting inventory, and handling, storing, and distributing products
Ability to work flexible schedules, including nights and weekends
Ability to work overtime as required by the business
Ability to adapt to change and thrive in a fast-paced work environment
Ability to work in unregulated warehouse temperatures
Ability to lift, carry, push, and pull 1–20 pounds
Ability to bend, walk, stand, sit, reach above shoulder, squat, or kneel

Benefits

Comp & perks

Base pay range of $60,192–$75,240 annually
Benefits offerings, including eligibility and coverage options, through the DSV Benefits Showcase
Benefits, programs, and eligibility may vary by location and division
Equal employment opportunity and accommodation assistance