Supervisor, Operations

DSV - Global Transport and Logistics

. Lead and supervise freight handlers and operational staff .

Posted 11/12/2026full-timeMadison • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in freight operations and logistics management, including leadership in supervising teams, optimizing workflow, and ensuring compliance with industry regulations. Proficient in utilizing warehouse and transportation management systems to enhance operational efficiency and customer satisfaction.

Highest-signal resume keywords

Freight Operations ManagementTeam LeadershipWarehouse Management Systems (WMS)Transportation Management Systems (TMS)Logistics Certification (e.g., CLTD, CSCP)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Freight Handling ProcessesInventory ControlPerformance Metrics ReportingQuality Control MeasuresSafety Protocols Enforcement

Soft Skills

Strong Communication SkillsCustomer Service SkillsOrganizational AbilitiesMultitasking Abilities

Tools & Technologies

Microsoft Office SuiteWarehouse Management Systems (WMS)Transportation Management Systems (TMS)

Certifications & Qualifications

Logistics Certification (e.g., CLTD, CSCP)

Industry Keywords

Freight OperationsSupply Chain ManagementRegulatory RequirementsCustoms Clearance ProcessesInventory Management

About the role

Key responsibilities & impact

Lead and supervise freight handlers and operational staff
Assign tasks, provide guidance, and monitor performance
Coordinate loading, unloading, and handling of freight shipments
Ensure proper documentation, labeling, and packaging of goods
Plan and prioritize freight operations to meet customer demands and deadlines
Monitor workflow and adjust resources to optimize efficiency
Liaise with customers, carriers, and other stakeholders regarding freight movements and issues
Ensure timely communication and resolution of customer concerns
Implement quality control measures and conduct inspections and audits
Enforce safety protocols and conduct safety training
Oversee inventory control, stock management, cycle counts, and reconciliation
Maintain accurate inventory records and freight documentation, including bills of lading and shipping manifests
Prepare operational reports covering performance metrics, inventory levels, and incidents
Supervise and mentor freight handling teams, including training, coaching, and performance evaluations

Requirements

What you’ll need

Bachelor's degree in logistics, supply chain management, business administration, or a related field
Minimum of 3-5 years of experience in freight operations or logistics roles
Demonstrated experience in supervisory or leadership positions
Strong leadership and team management skills
Excellent organizational and multitasking abilities
Knowledge of freight handling processes and regulatory requirements
Proficiency in warehouse management systems (WMS) and transportation management systems (TMS)
Strong communication and customer service skills
Fluent in English (oral and written)
Proficient in Microsoft Office suite (Word, Excel, PowerPoint)
Familiarity with WMS and TMS
Certification in logistics or supply chain management (e.g., CLTD, CSCP) preferred
Experience with international freight operations and customs clearance processes preferred
Knowledge of industry-specific regulations and compliance standards preferred

Benefits

Comp & perks

Benefits offerings, including eligibility, coverage options, and plan details, are available through the DSV Benefits Showcase; benefits, programs, and eligibility may vary by location and division
At-will employment
Equal employment opportunity and reasonable accommodation support