Supervisor, Operations

DSV - Global Transport and Logistics

. Supervise inbound, outbound, product slotting, and customer communication activities .

Posted 10/6/2026full-timeSouth Bend • United StatesMid-LevelSenior💰 $60,120 - $75,240 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in logistics and distribution management, including staff supervision, operational efficiency, and adherence to safety and quality standards. Proficient in managing labor scheduling, training, and performance evaluation while ensuring customer satisfaction and meeting key performance indicators.

Highest-signal resume keywords

Logistics ManagementStaff SupervisionForklift Training CertificationMicrosoft Office ProficiencyWMS Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Logistics ManagementStaff SupervisionForklift OperationWMS FunctionsRF ScannersMathematical SkillsPerformance AppraisalsCost-Saving MeasuresDaily Work SchedulingInventory Management

Soft Skills

Leadership SkillsOrganizational SkillsCommunication SkillsAttention to DetailProblem-Solving Skills

Tools & Technologies

Microsoft ExcelMicrosoft WordMicrosoft PowerPointRF ScannersWarehouse Management Systems

Certifications & Qualifications

Forklift Training Certification

Industry Keywords

LogisticsDistributionWarehouse OperationsCustomer CommunicationContinuous Improvement

About the role

Key responsibilities & impact

Supervise inbound, outbound, product slotting, and customer communication activities
Manage labor scheduling, space utilization, equipment, and manpower
Hire and train staff, plan and assign daily work, conduct performance appraisals, address performance issues, and resolve problems
Supervise receiving, warehousing, and shipping operations under the direction of the Operations Manager or Distribution Center Manager
Conduct staff meetings and support continuous improvement
Keep senior management and client representatives informed of critical operational issues
Develop systems and procedures for safely and profitably managing operations, equipment, and products
Manage operations to meet productivity, service, quality, and client KPI objectives
Implement and report cost-saving measures
Provide direction and support to Human Resources
Support hiring, training, professional development, promotions, wage increases, and other HR activities
Train and evaluate warehouse staff
Plan daily work schedules using work orders, arrival notices, and customer instructions
Assign duties and adjust warehouse space, supplies, equipment, and staffing as needed
Monitor work quality and quantity, provide guidance, and assign supervisory duties to team leads
Keep the Manager informed of daily progress and problems
Assist with physical operations as needed
Motivate team members and support customer satisfaction
Provide growth and development opportunities and conduct annual performance reviews
Support and train team members on corporate and client Standard Operating Procedures (SOPs)

Requirements

What you’ll need

High school diploma or general education degree (GED)
3 years’ experience working in a logistics/distribution/relevant environment
1 year experience in a supervisory role
Satisfactory completion of a forklift training program
Proficient in Microsoft Office (Excel, Word, and PowerPoint)
Experience with RF scanners
Knowledge of WMS functions
English reading, writing, and verbal skills
Business communication skills
Basic to intermediate mathematical skills for verifying quantities, counting inventory, and handling, storing, and distributing products
Strong attention to detail and accuracy
Good organizational and personnel skills
Good written and oral communication skills
Good leadership, supervision, and planning skills
Ability to work flexible schedules, including nights and weekends
Ability to participate in cross-training activities
Ability to adapt to change and work in a fast-paced environment
Ability to work mandatory or voluntary overtime as dictated by business needs
Ability to work in unregulated warehouse temperatures
Ability to lift, carry, push, or pull 11–20 pounds and reach above shoulder, squat, or kneel

Benefits

Comp & perks

Reasonable accommodations for qualified individuals with disabilities
Professional development opportunities for team members
Potential promotions and wage increases based on performance evaluation
Benefits offerings with eligibility, coverage options, and plan details varying by location and division
Equal employment opportunity and accommodation support