Supervisor – Training

DSV - Global Transport and Logistics

. Lead and coordinate new-hire orientation and operational training programs .

Posted 9/22/2026full-timeWalton • United StatesJuniorMid-Level💰 $63,360 - $79,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in coordinating and conducting employee training programs, including onboarding and operational development, while ensuring compliance with safety and training standards. Proficient in utilizing learning management systems and maintaining training documentation to support continuous improvement and operational excellence.

Highest-signal resume keywords

Employee Training CoordinationMHE Certification ManagementWarehouse Operations KnowledgeTraining Effectiveness EvaluationLeadership and Coaching Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training Program DevelopmentStandard Operating ProceduresMathematical CalculationsTraining Metrics TrackingOperational TrainingOnboarding ProcessesCross-Training CoordinationSafety Requirements KnowledgeInstructional SkillsWarehouse Processes

Soft Skills

Effective CommunicationOrganizational SkillsInterpersonal SkillsTime-Management SkillsPresentation Skills

Tools & Technologies

Microsoft OfficeLearning Management SystemsHRIS PlatformsTraining Databases

Certifications & Qualifications

DSV MHE CertificationTrain-the-Trainer Certification

Industry Keywords

WarehousingDistributionLogisticsManufacturingOperational Development

About the role

Key responsibilities & impact

Lead and coordinate new-hire orientation and operational training programs
Develop and maintain a structured site training plan
Coordinate training schedules for new hires, transfers, promotions, cross-training, process changes, and refresher training
Ensure employees receive job-specific training before independently performing assigned duties
Oversee on-the-job training across shifts, departments, and trainers
Provide direction, coaching, and support to trainers, subject matter experts, and employees conducting training
Coordinate or conduct MHE training, certification, and recertification
Maintain training records, certification records, attendance documentation, qualification records, skills matrices, and training documentation
Monitor certification expirations and coordinate recertification
Identify training needs and coordinate remedial or refresher training
Evaluate training effectiveness and recommend improvements to content or delivery methods
Maintain current training materials, Standard Operating Procedures, work instructions, and visual aids
Coordinate training for new processes, systems, equipment, customer requirements, and operational changes
Support site startup, expansion, peak periods, and other operational initiatives with training plans
Partner with Safety on safe work practices and required safety-related training
Partner with P&O and Operations on onboarding and employee development
Identify cross-training opportunities and support leadership development initiatives
Track and report training metrics, completion rates, outstanding requirements, certification status, and training KPIs
Participate in audits and provide required training documentation
Monitor compliance with training processes and escalate gaps or risks
Promote continuous learning, safety, accountability, quality, and operational excellence
Provide leadership and oversight for site training activities and may directly supervise assigned trainers

Requirements

What you’ll need

High school diploma or GED required
Minimum of 2 years of experience in warehousing, distribution, logistics, manufacturing, or a similar operational environment
Minimum of 1 year of experience conducting, coordinating, or supporting employee training, onboarding, or operational development
Experience with warehouse processes, Standard Operating Procedures, safety requirements, and operational training
Ability to work flexible hours and support multiple shifts
Ability to work in warehouse environments with varying temperatures
Ability to work overtime as dictated by business needs
Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint
Ability to utilize learning management systems, training databases, HRIS platforms, or other systems used to track employee training and qualifications
Effective verbal and written communication in English
Ability to perform basic and intermediate mathematical calculations
Strong presentation, facilitation, and instructional skills
Strong leadership, coaching, organizational, interpersonal, and time-management skills
Ability to coordinate training across multiple departments and shifts
Ability to evaluate employee understanding and identify skill and knowledge gaps
Working knowledge of warehouse operations, inventory processes, material handling equipment, and safety requirements
Ability to maintain confidentiality when working with employee information and training records
Must obtain and maintain required DSV MHE certification(s), as applicable to the site
Must complete any required Train-the-Trainer or instructor certification within the timeframe established by DSV
Must be able to lift and/or move up to 50 pounds and safely demonstrate applicable operational tasks and MHE procedures

Benefits

Comp & perks

Base pay range of $63,360.00–$79,200.00 annually
Reasonable accommodations for qualified individuals with disabilities
Benefits offerings including eligibility and coverage options, varying by location and division