Supervisor, Training

DSV - Global Transport and Logistics

. Lead and coordinate the site's new-hire orientation and operational training programs .

Posted 10/13/2026full-timeIndependence • United StatesJuniorMid-Level💰 $63,360 - $79,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and coordinating training programs, ensuring compliance with safety standards and operational objectives. Proficient in utilizing learning management systems and maintaining training documentation while providing leadership and support to trainers and employees.

Highest-signal resume keywords

Training Program DevelopmentEmployee Onboarding CoordinationMHE Certification ManagementWarehouse Operations KnowledgeLeadership and Coaching Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training CoordinationStandard Operating ProceduresMathematical CalculationsMicrosoft Office ProficiencyLearning Management Systems

Soft Skills

Communication SkillsOrganizational SkillsTime ManagementPresentation SkillsFacilitation Skills

Tools & Technologies

HRIS PlatformsTraining Databases

Certifications & Qualifications

DSV MHE CertificationTrain-the-Trainer Certification

Industry Keywords

Warehouse ProcessesLogisticsSafety RequirementsOperational TrainingMaterial Handling Equipment

About the role

Key responsibilities & impact

Lead and coordinate the site's new-hire orientation and operational training programs
Develop and maintain a structured site training plan supporting business needs, staffing plans, customer requirements, safety standards, and operational objectives
Coordinate training schedules for new hires, transfers, promotions, cross-training, process changes, and refresher training
Ensure employees receive job-specific training before independently performing assigned duties
Oversee on-the-job training and ensure consistent delivery across shifts, departments, and trainers
Provide direction, coaching, and support to trainers, subject matter experts, and employees conducting training
Coordinate and/or conduct MHE training, certification, and recertification
Maintain training records, certification records, attendance documentation, qualification records, skills matrices, and other required documentation
Monitor certification expirations and coordinate recertification before credentials lapse
Identify training needs through observation, performance trends, quality results, safety findings, process changes, leadership feedback, and business requirements
Coordinate remedial or refresher training when performance, quality, safety, or process gaps are identified
Evaluate training effectiveness and recommend modifications to training content or delivery methods
Ensure training materials, Standard Operating Procedures, work instructions, visual aids, and related resources are current
Coordinate training for new processes, systems, equipment, customer requirements, and operational changes
Support site startup, expansion, peak periods, and significant operational initiatives with training plans
Partner with Safety on safe work practices and safety-related training, including OSHA, powered industrial trucks, ergonomics, emergency procedures, PPE, hazardous materials, and Lockout/Tagout
Partner with P&O and Operations on onboarding and employee development initiatives
Identify cross-training opportunities and support leadership development initiatives
Track and report training metrics, completion rates, outstanding requirements, certification status, and training-related KPIs
Participate in audits and provide required training documentation
Monitor compliance with training processes and escalate gaps or risks
Provide leadership, direction, and oversight for site training activities and may directly supervise trainers or other training personnel
Coordinate trainer coverage across shifts, monitor training quality, coach and develop trainers, and ensure timely completion of training activities

Requirements

What you’ll need

High school diploma or GED required
Minimum of 2 years of experience in warehousing, distribution, logistics, manufacturing, or a similar operational environment
Minimum of 1 year of experience conducting, coordinating, or supporting employee training, onboarding, or operational development
Experience with warehouse processes, Standard Operating Procedures, safety requirements, and operational training
Must be able to work flexible hours and support multiple shifts
Must be able to work in warehouse environments with varying temperatures
Must be able to work overtime as dictated by business needs
Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint
Ability to utilize learning management systems, training databases, HRIS platforms, or other systems used to track employee training and qualifications
Ability to communicate effectively in English, verbally and in writing
Ability to read, interpret, and communicate Standard Operating Procedures, work instructions, training materials, safety requirements, and operational documentation
Ability to perform basic and intermediate mathematical calculations
Strong presentation, facilitation, and instructional skills
Strong leadership, coaching, organizational, time-management, communication, and partnership skills
Ability to coordinate training across multiple departments and shifts
Working knowledge of warehouse operations, inventory processes, material handling equipment, and safety requirements
Ability to maintain confidentiality when working with employee information and training records
Must obtain and maintain required DSV MHE certification(s), as applicable to the site
Must complete any required Train-the-Trainer or instructor certification within the timeframe established by DSV
Ability to lift and/or move up to 50 pounds
Must be physically capable of safely demonstrating applicable operational tasks and material handling equipment procedures
Appropriate personal protective equipment must be worn as required

Benefits

Comp & perks

Equal employment opportunity employer
Reasonable accommodations for qualified individuals with disabilities
Benefits offerings, eligibility, coverage options, and plan details available through the DSV Benefits Showcase; programs and eligibility may vary by location and division
Career development and growth opportunities
Employee support and collaboration-focused workplace culture