Systems Assistant, WMS Troubleshooter – 2nd Shift

DSV - Global Transport and Logistics

. Resolve WMS and equipment failures, whether human or otherwise .

Posted 11/4/2026full-timeLower Nazareth • Pennsylvania • United StatesJunior💰 $17 - $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in Warehouse Management Systems (WMS) and operational processes, with a strong focus on error resolution and performance improvement. Capable of effective communication and collaboration within a logistics environment while adhering to safety and quality standards.

Highest-signal resume keywords

Warehouse Management Systems (WMS)Logistics/Distribution ExperienceMHE CertificationMS Office ProficiencyBusiness Writing Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

WMS FunctionsIntermediate Computer SkillsMathematical SkillsInventory VerificationError Resolution

Soft Skills

Team CollaborationCommunication SkillsProblem-Solving Skills

Tools & Technologies

Red Prairie WMSCargo Write WMS

Certifications & Qualifications

MHE Certification

Industry Keywords

LogisticsWarehouse OperationsDistributionSafety CompliancePerformance Objectives

About the role

Key responsibilities & impact

Resolve WMS and equipment failures, whether human or otherwise
Proactively define and correct errors
Answer questions and respond to team members and the Super User
Provide ad hoc support to resolve equipment and system errors
Deliver improvement proposals for warehouse activity and the WMS
Review WMS and operational processes to verify transactions are accurately executed
Create and submit daily reports on opened and closed system/operational issues
Assist warehouse staff in operational areas as needed
Work overtime as dictated by business needs
Meet company objectives for performance, safety, and quality
Comply with corporate and site-specific policies

Requirements

What you’ll need

Must have a high school diploma or general education degree (GED)
1 years’ experience working in a logistics/distribution/relevant environment
1 years’ experience working with Warehouse Management Systems (WMS)
Be able to become MHE certified within 30 days of hire
Must be able to work in unregulated warehouse temperatures during warmer and colder months
Intermediate computer skills
Proficient with MS Office Applications
Knowledge of WMS functions
English reading, writing, and verbal skills
Business writing proficiency
Intermediate mathematical skills to verify quantities, count inventory, and perform related duties
Ability to lift/carry and push/pull 11–20 pounds
Ability to reach above shoulder, squat, or kneel
Preferred: 1 year experience with Red Prairie/Cargo Write WMS
Preferred: 2–3 years warehouse/logistics support experience

Benefits

Comp & perks

Reasonable accommodations may be made for qualified individuals with disabilities
DSV benefits offerings are available; eligibility, coverage options, and plan details vary by location and division
Equal employment opportunity protections