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Team Lead, Operations
DSV - Global Transport and Logistics. Coordinate and oversee daily operational activities under the direction of the Operations Supervisor .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in logistics and distribution operations, including forklift operation, inventory management, and adherence to safety protocols. Proficient in mentoring associates and maintaining warehouse efficiency while ensuring compliance with Standard Operating Procedures.
Highest-signal resume keywords
Forklift OperationLogistics ExperienceRF ScannersWMS FunctionsAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Forklift CertificationInventory VerificationQuality Control ChecksBasic Mathematical SkillsMaterial Handling Equipment Operation
Soft Skills
Effective CommunicationAdaptabilityAttention to DetailTeam LeadershipProblem-Solving
Tools & Technologies
RF ScannersWarehouse Management System (WMS)
Certifications & Qualifications
Forklift CertificationMHE Certification
Industry Keywords
LogisticsDistributionWarehouse OperationsStandard Operating ProceduresISO ComplianceOSHA Compliance
About the role
Key responsibilities & impact- Coordinate and oversee daily operational activities under the direction of the Operations Supervisor
- Oversee associates involved in warehousing, receiving, and shipping of products
- Mentor and train new and existing associates on distribution activities and Standard Operating Procedures
- Assist with forklift operation and certification for associates
- Coordinate unloading inbound shipments, stacking products, and picking/staging outbound shipments
- Verify inbound/outbound paperwork, product counts, doors, and trailers
- Load orders efficiently and accurately
- Research shipping and receiving discrepancies
- Communicate with customers by telephone, electronically, or in person
- Prepare activity reports for site management
- Perform quality control checks, report damages/discrepancies, and stack, package, shrink wrap, and label products
- Report inconsistencies and problems to the Operations Supervisor or Operations Manager
- Participate in quality and safety meetings
- Execute safety protocols and comply with ISO, OSHA/MSDS, corporate, site-specific, and Standard Operating Procedure requirements
- Maintain warehouse cleanliness, orderliness, security, and equipment upkeep
- Direct warehouse work-team operations and assist with productivity and payroll-hour tracking
- Assist with staffing levels and work schedules; ensure assignments are implemented and completed
- Participate in department meetings and initiate or recommend solutions for non-conformities
- Operate and inspect material-handling equipment, performing minor maintenance as needed
- Perform or assist with building, grounds, and equipment maintenance
- Perform clerical and administrative tasks such as answering telephones, scheduling, greeting visitors, filing, and record keeping
- Perform other duties as assigned
Requirements
What you’ll need- Must have a high school diploma or general education degree (GED)
- 1 year experience working in a logistics/distribution/relevant environment
- Able to operate MHE
- Must be able to work in unregulated warehouse temperatures during warmer and colder months
- Satisfactory completion of a forklift training program
- Basic computer skills
- RF Scanners
- WMS functions
- English (reading, writing, verbal)
- Basic to intermediate mathematical skills for verifying product quantities, counting inventory, and related duties
- Strong attention to detail and accuracy
- Ability to perform duties with minimal supervision or guidance
- Ability to communicate effectively and respectfully with all levels of the organization
- Ability to adapt to change and thrive in a fast-paced work environment
- Willing to work evenings and weekends as needed
- Willing to work overtime as dictated by business, mandatory or voluntary
- Ability to lift/carry and push/pull 21–50 pounds
- Must maintain an active forklift certification
- Preferred: 2–4 years’ experience in a warehouse/logistics/distribution environment
- Preferred: 2–4 years’ proven forklift experience
- Preferred: Current or prior MHE certification
Benefits
Comp & perks- DSV benefits offerings, including eligibility, coverage options, and plan details, available through the DSV Benefits Showcase
- Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws
- Equal employment opportunity protections
- Reasonable accommodations for qualified individuals with disabilities