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Team Lead, Operations
DSV - Global Transport and Logistics. Coordinate and oversee daily warehouse operational activities under the Operations Supervisor .
About the role
Key responsibilities & impact- Coordinate and oversee daily warehouse operational activities under the Operations Supervisor
- Oversee associates responsible for warehousing, receiving, and shipping activities
- Mentor and train new and existing associates on distribution activities and Standard Operating Procedures
- Assist with forklift operation and certification
- Coordinate inbound unloading, product stacking, outbound picking, and shipment staging
- Verify inbound and outbound paperwork, product counts, doors, and trailers
- Load orders efficiently and accurately
- Process shipping, receiving, and picking functions according to Standard Operating Procedures
- Research shipping and receiving discrepancies
- Communicate with customers by telephone, electronically, or in person
- Prepare activity reports for site management
- Perform quality control checks, report damages and discrepancies, and stack, package, shrink-wrap, and label products
- Report inconsistencies and problems to the Operations Supervisor or Operations Manager
- Participate in quality and safety meetings
- Execute safety protocols and maintain warehouse cleanliness, orderliness, and security
- Direct warehouse work-team operations and assist with productivity and payroll-hour records
- Assist with staffing levels and establish work schedules
- Ensure schedules and job assignments are implemented effectively
- Participate in department meetings and address process or product non-conformities
- Operate and maintain warehouse equipment, including forklifts, reach trucks, pallet jacks, scissor lifts, and related equipment
- Perform or assist with building, grounds, and equipment maintenance
- Perform clerical and administrative tasks such as answering telephones, scheduling, greeting visitors, filing, and record keeping
- Perform other duties as assigned
Requirements
What you’ll need- High school diploma or GED
- 1 year of experience working in a logistics, distribution, or relevant environment
- Ability to operate material handling equipment (MHE)
- Ability to work in unregulated warehouse temperatures during warmer and colder months
- Satisfactory completion of a forklift training program
- Basic computer skills
- RF Scanner skills
- WMS functions knowledge
- English reading, writing, and verbal skills
- Basic to intermediate mathematical skills for verifying quantities and inventory
- Strong attention to detail and accuracy
- Ability to perform duties with minimal supervision or guidance
- Ability to communicate effectively and respectfully with all levels of the organization
- Ability to adapt to change and work in a fast-paced environment
- Ability to work evenings and weekends as needed
- Ability to work mandatory or voluntary overtime as dictated by business
- Ability to lift, carry, push, and pull 21–50 pounds
- Ability to walk and stand constantly; bend frequently; reach, squat, or kneel
- Maintain an active forklift certification
Benefits
Comp & perks- DSV benefits offerings, including eligibility, coverage options, and plan details (vary by location and division)
- Equal employment opportunity and accommodation assistance