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Team Lead, Operations – 2nd Shift
DSV - Global Transport and Logistics. Coordinate and oversee assigned daily operational activities under the Operations Supervisor .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in warehouse operations, including logistics coordination, inventory management, and compliance with safety standards. Proficient in operating material-handling equipment and mentoring associates to ensure efficient distribution processes.
Highest-signal resume keywords
Warehouse Operations ManagementForklift Operation and CertificationLogistics CoordinationInventory VerificationSafety Protocol Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Material-Handling Equipment OperationForklift OperationInventory ManagementQuality ControlBasic Mathematical SkillsRF ScannersWMS FunctionsStandard Operating ProceduresActivity ReportingClerical Tasks
Soft Skills
Attention to DetailEffective CommunicationAdaptabilityTeam MentoringMinimal Supervision
Certifications & Qualifications
Forklift Training CertificationMHE Certification
Industry Keywords
LogisticsDistributionWarehouse ManagementISO StandardsOSHA ComplianceSOPsQuality SystemsOperational EfficiencyShipping and ReceivingProduct Stacking
About the role
Key responsibilities & impact- Coordinate and oversee assigned daily operational activities under the Operations Supervisor
- Oversee associates involved in warehousing, receiving, and shipping to meet service and cost objectives
- Mentor and train new and existing associates in distribution activities and Standard Operating Procedures
- Assist with forklift operation and certification for associates
- Coordinate inbound unloading, product stacking, outbound picking and staging, and order loading
- Verify inbound/outbound paperwork and product counts
- Research shipping and receiving discrepancies
- Communicate with customers by telephone, electronically, or in person
- Prepare activity reports for site management
- Perform quality-control checks, verify product/order accuracy, and report damages or discrepancies
- Stack, package, shrink-wrap, and label products
- Report inconsistencies and problems to the Operations Supervisor or Operations Manager
- Participate in quality, safety, and department meetings
- Execute safety protocols and maintain a clean, orderly, secure warehouse
- Comply with ISO standards, SOPs, corporate and site-specific policies, safety rules, and OSHA/MSDS standards
- Direct warehouse work-team operations and assist with productivity and payroll-hour records
- Assist with workforce levels and work schedules; ensure assignments are completed properly
- Initiate or recommend solutions for product, process, and quality-system non-conformities
- Operate and maintain material-handling equipment, including forklifts, reach trucks, pallet jacks, lifts, and related equipment
- Inspect equipment daily, perform minor maintenance, and report equipment problems
- Perform or assist with building, grounds, and equipment maintenance
- Perform clerical and administrative tasks such as telephone answering, scheduling, greeting visitors, filing, and record keeping
- Perform other duties as assigned
Requirements
What you’ll need- Must have a high school diploma or general education degree (GED)
- 1 year experience working in a logistics/distribution/relevant environment
- Able to operate MHE
- Must be able to work in unregulated warehouse temperatures during warmer and colder months
- Satisfactory completion of a forklift training program
- Basic computer skills
- RF Scanners
- WMS functions
- English reading, writing, and verbal skills
- Basic to intermediate mathematical skills to verify product quantities, count inventory, or perform related duties
- Strong attention to detail and accuracy
- Ability to perform duties with minimal supervision or guidance
- Ability to communicate effectively and respectfully with all levels of the organization
- Ability to adapt to change and thrive in a stimulating, fast-paced work environment
- Willingness to work evenings and weekends as needed
- Ability to work mandatory or voluntary overtime as dictated by business
- Ability to lift/carry and push/pull 21–50 pounds
- Ability to bend, walk, stand, reach above shoulder, reach outward, squat, or kneel
- Preferred: 2–4 years’ experience working in a warehouse/logistics/distribution environment
- Preferred: 2–4 years proven forklift experience
- Preferred: current or prior MHE certification
Benefits
Comp & perks- DSV benefits offerings, including eligibility, coverage options, and plan details, available through the DSV Benefits Showcase
- Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws
- Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions