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Team Lead – Operations
DSV - Global Transport and Logistics. Coordinate and oversee assigned daily warehouse operational activities under the Operations Supervisor .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in warehouse operations, including material handling equipment operation, inventory management, and adherence to safety protocols. Proficient in training and mentoring associates while ensuring compliance with Standard Operating Procedures and quality control measures.
Highest-signal resume keywords
Warehouse Operations ManagementMaterial Handling Equipment OperationForklift CertificationInventory VerificationQuality Control
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Material Handling Equipment (MHE)Forklift OperationRF Scanner SkillsWMS Functions KnowledgeBasic Computer SkillsMathematical SkillsQuality Control ChecksOrder VerificationProduct StackingShipping and Receiving
Soft Skills
Attention to DetailEffective CommunicationAdaptabilityTeam LeadershipProblem-Solving
Tools & Technologies
ForkliftsReach TrucksPallet JacksScissor LiftsCherry Pickers
Certifications & Qualifications
Forklift Training CertificationMaterial Handling Equipment Certification
Industry Keywords
LogisticsDistributionWarehouse OperationsISO ComplianceOSHA/MSDS Compliance
About the role
Key responsibilities & impact- Coordinate and oversee assigned daily warehouse operational activities under the Operations Supervisor
- Oversee associates involved in warehousing, receiving, and shipping
- Mentor and train new and existing associates on distribution activities and Standard Operating Procedures
- Assist with forklift operation and certification
- Coordinate inbound unloading, product stacking, outbound picking and staging, and order loading
- Verify inbound/outbound paperwork and product counts
- Research shipping and receiving discrepancies
- Communicate professionally with customers by telephone, electronically, or in person
- Prepare activity reports for site management
- Perform quality control checks, including verifying orders, documenting damages or discrepancies, and stacking, packaging, shrink-wrapping, and labeling products
- Report inconsistencies and problems to the Operations Supervisor or Operations Manager
- Participate in quality and safety meetings
- Execute safety protocols, maintain warehouse cleanliness and security, and comply with ISO, OSHA/MSDS, corporate, site-specific, and SOP requirements
- Direct the warehouse work team, assist with productivity and payroll-hour records, participate in scheduling, and ensure effective job assignments and completion
- Identify and help resolve product, process, and quality-system nonconformities
- Operate and maintain material-handling equipment, including forklifts, reach trucks, pallet jacks, scissor lifts, cherry pickers, and related equipment
- Perform or assist with building, grounds, and equipment maintenance
- Perform clerical and administrative tasks such as answering telephones, scheduling, greeting visitors, filing, and record keeping
- Perform other duties as assigned
Requirements
What you’ll need- High school diploma or GED required
- 1 year of experience working in a logistics, distribution, or relevant environment
- Able to operate material handling equipment (MHE)
- Able to work in unregulated warehouse temperatures during warmer and colder months
- Satisfactory completion of a forklift training program
- Basic computer skills
- RF scanner skills
- WMS functions knowledge
- English reading, writing, and verbal skills
- Basic to intermediate mathematical skills for verifying quantities, counting inventory, and handling, storing, and distributing products
- Strong attention to detail and accuracy
- Ability to perform duties with minimal supervision or guidance
- Ability to communicate effectively and respectfully with all levels of the organization
- Ability to adapt to change and thrive in a fast-paced work environment
- Ability to work evenings and weekends as needed
- Ability to work mandatory or voluntary overtime as dictated by business
- Preferred: 2–4 years of warehouse/logistics/distribution experience
- Preferred: 2–4 years of proven forklift experience
- Preferred: current or prior MHE certification
- Ability to walk and stand constantly; bend frequently; handle product/packaging materials; lift, carry, push, or pull 21–50 pounds; reach above shoulder, reach outward, squat, or kneel
Benefits
Comp & perks- Overnight shift differential of an additional $2.50 per hour for all eligible hours worked
- Benefits offerings, including eligibility and coverage options, available through the DSV Benefits Showcase (vary by location and division)
- Reasonable accommodations for qualified individuals with disabilities