Team Leader, Customs Administration

DSV - Global Transport and Logistics

. Lead and coordinate day-to-day operations of the customs administration team .

Posted 10/2/2026full-timeWarsaw • PolandSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customs operations, logistics management, and financial performance, with a strong focus on team leadership and process optimization. Proficient in stakeholder engagement and the use of digital solutions to enhance operational efficiency.

Highest-signal resume keywords

Customs Regulations KnowledgeTeam LeadershipProcess OptimizationFinancial ManagementStakeholder Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customs OperationsLogistics ManagementP&L ManagementKPI AnalysisProcess Documentation

Soft Skills

Strong Communication SkillsTeam MotivationStakeholder EngagementProactive Problem Solving

Tools & Technologies

MS OfficeAI-Powered Tools

Industry Keywords

Transportation IndustryShipping IndustryLogistics IndustryChange Management Principles

About the role

Key responsibilities & impact

Lead and coordinate day-to-day operations of the customs administration team
Lead and optimize work processes, including implementation of best practices
Coordinate daily tasks with team members
Manage delivery of Service Level Agreements within the managed service area
Create and maintain effective cooperation with other teams within the Customs department, other departments, and branches
Act as a Point of Contact for issues, escalations, and operational support
Manage team performance and efficiency based on relevant analyses, KPIs, and reports
Create and maintain process documentation
Participate in budget planning and actively manage the P&L to ensure financial performance and target achievement

Requirements

What you’ll need

Minimum 2 years of hands-on experience in a similar position
Strong communication skills and the ability to effectively interact with stakeholders at all organizational levels
Higher education, preferably in logistics, customs, management, or a related field
Knowledge of customs regulations and the transportation, shipping, and logistics (TSL) industry
Knowledge of English at a minimum B2/C1 level
Knowledge of MS Office (Word, Excel, PowerPoint)
Proactive use of AI-powered tools and digital solutions to improve productivity, streamline processes, and enhance operational efficiency is encouraged
Ability to effectively engage, motivate, and develop direct reports
Supporting the professional development of team members
Ability to deliver company goals and drive operational excellence
Strong understanding of the transportation and logistics industry, customs operations, and financial management of an operational team
Good understanding of change management principles and practices

Benefits

Comp & perks

Employment based on an employment contract, along with a comprehensive benefits package
Training and development programs
Access to an e-learning platform
Onboarding program with the support of a dedicated Buddy
Participation in an annual, company-wide integration event
A work environment based on Scandinavian organizational culture
Opportunities for growth through our internal program
Sharing the costs of sports activities
Private medical care
Sharing the costs of foreign language classes
Sharing the costs of professional training & courses
Life insurance
Integration events
Corporate gym
Corporate sports team
Coffee / tea
Parking space for employees
Extra social benefits
Holiday funds
Christmas gifts
Employee referral program
Charity initiatives
Bicycle parking
Modern and ergonomic office
Yoga in the office