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Transportation Supervisor
DSV - Global Transport and Logistics. Supervise domestic customer service and station-level inbound/outbound operations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong supervisory capabilities in customer service and operations management, with a focus on improving service performance, ensuring safety, and enhancing team productivity. Proficient in problem resolution and staff training to achieve organizational objectives.
Highest-signal resume keywords
Supervisory ExperienceCustomer Service ManagementPerformance ManagementAnalytical SkillsInterpersonal Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Exceptional Interpersonal SkillsAnalytical Skills
Certifications & Qualifications
Bachelor’s Degree or Equivalent
Industry Keywords
Customer ServiceFreight MovementSafety ProgramsWarehouse EfficiencyOn-Time DeliveryData EntryStaff TrainingPerformance ProductivityService Performance IssuesOperational Improvement
About the role
Key responsibilities & impact- Supervise domestic customer service and station-level inbound/outbound operations
- Supervise cartage, security, freight movement, and employee-related activities
- Oversee daily activities of cartage drivers and ground handlers
- Research and resolve customer problems and complaints
- Identify and improve service and operations issues, including on-time delivery, data entry, and warehouse efficiency
- Audit and research service performance issues and develop improvement recommendations
- Maintain freight security according to procedures
- Ensure a safe working environment through safety programs and procedures
- Select and place staff, provide training, and define job assignments
- Manage performance, productivity, and achievement of organizational objectives
Requirements
What you’ll need- Exceptional interpersonal and analytical skills
- Bachelor’s degree or equivalent strongly preferred
- Generally preferred: 0–2 years of related supervisory experience
- Must be capable of performing all essential functions with or without reasonable accommodation
Benefits
Comp & perks- Benefits offerings, including eligibility, coverage options, and plan details, available through the DSV Benefits Showcase
- Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws