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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installing, maintaining, and troubleshooting metal production analytical devices and DTE solutions, with a strong focus on safety, quality, and customer satisfaction. Proficient in providing technical support and training to operators in demanding industrial environments.
Highest-signal resume keywords
Field Service ExperienceTroubleshooting MethodologiesAnalytical SkillsElectrical TrainingCustomer Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Installation of Analytical DevicesMaintenance of Industrial EquipmentTroubleshooting of Automated Control SystemsConfiguration of EquipmentTechnical Support for DTE SolutionsAssembly of Electronic EquipmentQuality AssuranceSafety ComplianceHands-On TestingProduct Improvement
Soft Skills
Problem-Solving MindsetStrong Focus on SafetyEffective Communication
Certifications & Qualifications
Electrical CertificationValid Driver's LicensePassport
Industry Keywords
MetalsFoundryHeavy Industrial EnvironmentsField ServiceTechnical SupportDTE SolutionsAnalytical DevicesSafety TrainingMedical ScreeningBackground Checks
Tech Stack
Tools & technologiesAssembly
About the role
Key responsibilities & impact- Install, commission, service, maintain, and repair metal production analytical devices and DTE solutions at customer sites
- Receive and unpack equipment at customer sites
- Ensure installations and service work meet quality, safety, and schedule standards
- Configure equipment to meet operational requirements
- Train customer operators to use DTE solutions
- Provide remote and on-site technical support
- Troubleshoot technical problems in demanding industrial environments
- Confirm customer site readiness, including power, utilities, access, lifting, and safety approvals
- Participate in the on-call rota and respond within agreed service commitments
- Provide feedback to Product and Engineering to drive continuous improvement
- Serve as a key customer point of contact during installation and maintenance activities
Requirements
What you’ll need- Based in the United States
- Must live within easy driving distance of a major airport
- Willing and able to travel approximately 50% within the United States
- Applicants must already be authorized to work in the United States
- Valid driver’s license and passport required
- B.Sc. in Engineering or a related technical discipline, or equivalent relevant experience
- 3+ years of experience in assembly, field service, or technical support roles involving electronic or industrial equipment
- Familiarity with troubleshooting methodologies for automated control systems and logic
- Strong analytical skills and a practical problem-solving mindset
- Ability to work hands-on with prototypes, testing, troubleshooting, and product improvement
- Strong focus on safety, reliability, and quality
- Able to meet customer site access requirements, including safety training, medical or drug screening, and background checks
- Comfortable working in hot, noisy casthouse environments, wearing personal protective equipment and handling equipment components
- Experience in metals, foundry, or other heavy industrial environments is a plus
- Electrical training, certification, or licensure is a plus
- Excellent English communication skills; other languages are a plus
Benefits
Comp & perks- Approximately 75% travel to support customer operations and deployments
- Occasional travel to DTE headquarters in Iceland for training and product familiarization
- Inclusive workplace
- Opportunities to influence the product, technology platform, and future direction of the industry