Field Service Specialist

DTE

. Install, commission, service, maintain, and troubleshoot DTE metal production analytical devices and solutions at customer sites .

Posted 9/28/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in installing, commissioning, and maintaining analytical devices in industrial environments, with a strong focus on safety, quality, and customer training. Proficient in troubleshooting automated control systems and providing technical support both remotely and on-site.

Highest-signal resume keywords

Field Service ExperienceTroubleshooting MethodologiesAnalytical SkillsElectrical TrainingCustomer Training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

InstallationCommissioningMaintenanceTroubleshootingTechnical SupportEquipment ConfigurationSafety StandardsQuality AssuranceHands-On TestingProblem Solving

Soft Skills

Communication SkillsAnalytical MindsetCustomer Service Orientation

Certifications & Qualifications

Electrical CertificationDriver's LicensePassport

Industry Keywords

MetalsFoundryIndustrial EquipmentAutomated Control SystemsHeavy Industrial Environments

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Install, commission, service, maintain, and troubleshoot DTE metal production analytical devices and solutions at customer sites
Receive and unpack equipment at customer sites
Configure equipment to meet operational requirements
Train customer operators to use DTE solutions
Provide remote and on-site technical support
Serve as a key point of contact during installation and maintenance activities
Ensure installation and service work meets quality, safety, and schedule standards
Confirm customer site readiness, including power, utilities, access, lifting, and safety approvals
Participate in the on-call rota for remote and on-site support and respond within agreed service commitments
Provide feedback to Product and Engineering to drive continuous improvement

Requirements

What you’ll need

Based in the United States
Must live within easy driving distance of a major airport
Willing and able to travel approximately 50% within the United States
Must already be authorized to work in the United States
Valid driver’s license and passport
B.Sc. in Engineering or a related technical discipline, or equivalent relevant experience
3+ years of experience in assembly, field service, or technical support roles involving electronic or industrial equipment
Familiarity with troubleshooting methodologies for automated control systems and logic
Strong analytical skills and a practical problem-solving mindset
Ability to work hands-on with prototypes, testing, troubleshooting, and product improvement
Strong focus on safety, reliability, and quality
Able to meet customer site access requirements, including safety training, medical or drug screening, and background checks
Comfortable working in hot, noisy casthouse environments, wearing personal protective equipment and handling equipment components
Excellent English communication skills
Experience in metals, foundry, or other heavy industrial environments is a plus
Electrical training, certification, or licensure is a plus
Other languages are a plus

Benefits

Comp & perks

Approximately 75% travel to support customer operations and deployments
Occasional travel to DTE headquarters in Iceland for training and product familiarization
Inclusive workplace and supportive environment
Opportunity to influence the product, technology platform, and future direction of the industry
Work on technology with real industrial impact