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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in the installation, maintenance, and troubleshooting of metal production analytical devices, ensuring high standards of quality and safety. Proficient in providing technical support and training to customers while adhering to service commitments and operational requirements.
Highest-signal resume keywords
B.Sc. In Engineering3+ Years Experience In Field ServiceTroubleshooting MethodologiesStrong Analytical SkillsElectrical Training Or Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Installation Of Analytical DevicesService And Maintenance Of EquipmentTechnical Support For Industrial EquipmentConfiguration Of EquipmentTroubleshooting Automated Control Systems
Soft Skills
Practical Problem-Solving MindsetStrong Focus On Safety And QualityExcellent English Communication Skills
Certifications & Qualifications
Electrical Training Or CertificationValid Driver’s LicensePassport
Industry Keywords
MetalsFoundryHeavy Industrial EnvironmentsCustomer Site ReadinessPersonal Protective Equipment
Tech Stack
Tools & technologiesAssembly
About the role
Key responsibilities & impact- Receive, unpack, install, and commission metal production analytical devices at customer sites
- Ensure installations and service work meet high standards of quality, safety, and schedule adherence
- Implement DTE solutions and train customer operators
- Service, maintain, and repair installed solutions, including providing remote technical support
- Confirm customer site readiness, including power, utilities, access, lifting, and safety approvals
- Participate in the on-call rota for remote and on-site support
- Respond within agreed service commitments
- Provide feedback to Product and Engineering to drive continuous improvement
- Work closely with customers during installation, start-up, and service visits
- Configure equipment to meet operational requirements
- Serve as a key point of contact throughout installation and maintenance activities
Requirements
What you’ll need- Based in the United States
- B.Sc. in Engineering or a related technical discipline, or equivalent relevant experience
- 3+ years of experience in assembly, field service, or technical support roles involving electronic or industrial equipment
- Familiarity with troubleshooting methodologies for automated control systems and logic
- Strong analytical skills and a practical problem-solving mindset
- Ability to work hands-on with prototypes, testing, troubleshooting, and product improvement
- Strong focus on safety, reliability, and quality
- Able to meet customer site access requirements, including safety training, medical or drug screening, and background checks
- Comfortable working in hot, noisy casthouse environments, wearing personal protective equipment and handling equipment components
- Experience in metals, foundry, or other heavy industrial environments is a plus
- Electrical training, certification, or licensure is a plus
- Excellent English communication skills; other languages are a plus
- Must live within easy driving distance of a major airport
- Willing and able to travel approximately 50% within the United States
- Must already be authorized to work in the United States
- Valid driver’s license and passport required
Benefits
Comp & perks- Full-time permanent employment
- Approximately 75% travel to support customer operations and deployments
- Occasional travel to DTE headquarters in Iceland for training and product familiarization
- Inclusive workplace environment
- Safety training and product familiarization