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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in drive-thru technology and technical solution design, with a strong ability to translate customer requirements into actionable technical diagrams and system architectures. Proficient in collaborating with Sales and Product teams to enhance customer engagement and drive product development.
Highest-signal resume keywords
Sales Engineering ExperienceDrive-Thru Technology ExpertiseTechnical Diagram CreationNetworking UnderstandingCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Solution DesignElectrical EngineeringCCTV SystemsNetworkingTechnical DiagrammingVideo InfrastructureLow-Voltage InfrastructureSite Plan InterpretationCustomer Requirements AnalysisTechnical Specifications Development
Soft Skills
Analytical AbilitiesOrganizational SkillsPresentation SkillsSolution-Oriented Mindset
Tools & Technologies
VisioAutoCADLucidchartDraw.io
Certifications & Qualifications
Relevant Technical QualificationTrade Qualification
Industry Keywords
QSR TechnologyPre-SalesSolutions EngineeringCustomer-Facing RoleTechnical SME
Tech Stack
Tools & technologiesTCP/IP
About the role
Key responsibilities & impact- Partner with Sales teams throughout the pre-sales process to understand customer requirements and develop technical solutions
- Act as the technical SME for drive-thru technology, including loop-based and video systems, drive-thru timers, computer vision, sensors and audio/headsets
- Conduct technical discovery and translate customer requirements into appropriate solutions
- Develop and review technical diagrams, system architectures, camera layouts, network diagrams and Bills of Materials (BOMs)
- Assist with RFPs, tenders, proposals, Statements of Work (SOWs) and technical specifications
- Participate in customer meetings, presentations, demonstrations and technical workshops
- Provide technical input into solution pricing, scope and commercial proposals
- Work closely with Product and Sales to provide customer feedback and identify opportunities for product and solution development
- Serve as the technical bridge between customers, Sales and Product teams
Requirements
What you’ll need- Experience in Sales Engineering, Pre-Sales, Solutions Engineering or a similar technical customer-facing role
- QSR or restaurant technology experience strongly preferred
- Practical understanding of drive-thru technology highly desirable
- Technical background in electrical, electronics, telecommunications, networking, IT, CCTV/security or systems engineering
- Experience creating technical diagrams using tools such as Visio, AutoCAD, Lucidchart, Draw.io or similar
- Strong understanding of technology infrastructure and ability to learn new technologies quickly
- Relevant technical qualification, trade qualification or equivalent industry experience
- Understanding of drive-thru systems, CCTV, networking, cabling, infrastructure and technical solution design
- Understanding of vision fundamentals, including camera types, positioning, field of view, IP cameras and video infrastructure
- Understanding of basic networking, Ethernet, TCP/IP, PoE, switches and structured cabling
- Understanding of basic electrical and low-voltage infrastructure relevant to technology deployments
- Ability to interpret site plans and technical drawings and translate them into technology requirements
- Strong communication, presentation, analytical, organizational and solution-oriented abilities
- Comfortable working alongside Sales in a fast-paced, customer-focused environment
Benefits
Comp & perks- No specific benefits or compensation extras stated