DTiQ

Pre-sales Engineer

• Partner with Sales teams throughout the pre-sales process to understand customer requirements and develop technical solutions
• Act as the technical SME for drive-thru technology, including loop-based and video systems, drive-thru timers, computer vision, sensors and audio/headsets
• Conduct technical discovery and translate customer requirements into appropriate solutions
• Develop and review technical diagrams, system architectures, camera layouts, network diagrams and Bills of Materials (BOMs)
• Assist with RFPs, tenders, proposals, Statements of Work (SOWs) and technical specifications
• Participate in customer meetings, presentations, demonstrations and technical workshops
• Provide technical input into solution pricing, scope and commercial proposals
• Work closely with Product and Sales to provide customer feedback and identify opportunities for product and solution development
• Serve as the technical bridge between customers, Sales and Product teams

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