Principal Product Manager – Billing

Duck Creek Technologies

. Define and own Duck Creek’s billing product strategy and roadmap .

Posted 9/16/2026full-timeBoston • California • United StatesLead💰 CA$135,000 - CA$185,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management for billing solutions, with a strong focus on P&C billing operations, regulatory compliance, and AI-enabled workflows. Capable of translating complex customer needs and financial controls into effective product strategies and execution.

Highest-signal resume keywords

Product ManagementP&C Billing OperationsAI-Enabled WorkflowsRegulatory ComplianceCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Billing SystemsInvoicingPayment ProcessingCollectionsDisbursementsReconciliationGeneral Ledger SolutionsTransaction-Centric PlatformsAgile Delivery ModelsWorkflow Design

Soft Skills

JudgmentAutonomyExecution DisciplineOrganizational RigorAccountability

Certifications & Qualifications

Bachelor’s DegreeMaster’s Degree

Industry Keywords

SaaSEnterprise SoftwareInsuranceFinancial ServicesCompliance Considerations

About the role

Key responsibilities & impact

Define and own Duck Creek’s billing product strategy and roadmap
Own invoicing, payment processing, commissions, collections, disbursements, reconciliation, and automation capabilities
Act as general manager for the product, owning strategy, execution, and financial outcomes
Translate insurer billing practices, payment preferences, financial controls, and regulatory considerations into product capabilities
Lead product discovery with customers and internal stakeholders
Serve as primary product steward for billing and finance personas
Lead application-level decision-support and AI-enabled capabilities for payment optimization, collections prioritization, anomaly detection, and exception handling
Partner with data science and analytics teams to integrate explainable models, scores, and insights into billing workflows
Guide adoption of straight-through processing with transparency, exception handling, and escalation paths
Ensure billing workflows, financial transactions, and recommendations are auditable, compliant, and governed
Partner with Engineering and Architecture on scalable, technically sound billing capabilities
Collaborate with Product Marketing, Sales, Finance, and Professional Services on value articulation, enablement, and product positioning
Operate as an individual contributor with significant judgment and autonomy

Requirements

What you’ll need

Bachelor’s or Masters Degree and/or equivalent experience relevant to functional area
7+ years of experience in product management within SaaS or enterprise software environments
Demonstrated experience owning complex workflow – or decision-centric product domains
Experience designing, building, or integrating sub-ledger or General Ledger solutions within insurance or financial services environments
Deep understanding of P&C billing operations, including invoicing, payment processing, collections, commissions, disbursements, reconciliation, and regulatory and compliance considerations; hands-on experience with billing systems preferred
Experience delivering configurable, transaction-centric platforms, including rules-driven and AI-enabled or model-informed workflows
Ability to translate customer needs, regulatory constraints, financial controls, and analytical outputs into governed product decisions
Strong product management fundamentals, including decomposing complex billing and payment problems, prioritizing initiatives using value-, risk-, and effort-based trade-offs, and operating within agile delivery models
Ability to partner cross-functionally with engineering, data, architecture, finance, and business leaders
Demonstrated judgment and autonomy within strategic direction and governance frameworks
Strong execution discipline, organizational rigor, professional documentation, decision rationale, and accountability for commitments and outcomes
Legally authorized to work in the country of job location; company does not sponsor visa petitions
Ability to travel up to 20%

Benefits

Comp & perks

Flexible work environment
Medical, dental, vision, life, and disability insurance
401(k) retirement plan with match (6% employer match up to $12,000 annually)
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
Paid holidays, vacation, and volunteer time
Employee Assistance Program (EAP)
Annual bonus compensation, subject to plan terms and individual eligibility