Senior Director, Delivery Lead

Duck Creek Technologies

. Oversee and lead teams delivering large projects for clients .

Posted 10/26/2026full-timeRemote • California • United StatesSenior💰 $211,800 - $302,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in Project Management and Delivery Leadership, particularly in implementing P&C insurance software applications and delivering SaaS solutions. Proven ability to manage large teams, meet revenue targets, and effectively communicate with C-level executives.

Highest-signal resume keywords

Project Management Professional (PMP)15+ Years of Project Management ExperienceSaaS Delivery LeadershipPerformance ManagementClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementDelivery LeadershipRevenue Target AchievementBudget ManagementRisk ManagementChange Request ManagementPerformance ReviewsRequirements DocumentationMetrics ReportingIntellectual Property Development

Soft Skills

LeadershipCommunication SkillsInterpersonal SkillsOrganizational SkillsTeam-Building Skills

Tools & Technologies

Microsoft WordMicrosoft PowerPointMicrosoft ExcelMicrosoft Outlook

Certifications & Qualifications

Bachelor's DegreeProject Management Professional (PMP)

Industry Keywords

P&C Insurance SoftwareSaaS SolutionsGlobally Distributed TeamsProfessional Services RevenueC-Level Executive Engagement

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Oversee and lead teams delivering large projects for clients
Meet specific revenue targets within the Services organization
Oversee day-to-day project activities and deliverables
Manage schedules, financials, project scope, change requests, engagement contracts, and Statements of Work
Identify and address issues and risks affecting project deliverables
Serve as the escalation point for project activities and the customer
Make personnel and staffing decisions for the practice
Manage direct reports, performance reviews, underperformance, and hiring
Develop trusted adviser relationships with project and program stakeholders, sponsors, and university stakeholders
Report project results, metrics, testing, and deployment management activities to Services leadership
Set and manage project and program expectations while delegating deliverables
Develop and deliver progress reports, proposals, requirements documentation, and presentations
Contribute intellectual property to the Delivery practice
Mentor project team members
Work across multiple complex projects simultaneously
Perform other related duties and activities as required

Requirements

What you’ll need

Bachelor’s degree required
Project Management Professional (PMP) a plus
15+ years of Project Management / Delivery Lead experience in the implementation of P&C insurance software applications
5+ years of experience leading the delivery of SaaS based solutions
5+ years of experience managing globally distributed delivery teams
3+ years of experience navigating meetings with C-level executives driving business and technology outcomes
Experience managing the performance of others
Experience successfully leading projects and programs to on-time, on-schedule and within budget
Experience leading, motivating, and managing various project team sizes, including internal and external resources, while holding team accountable for performance
Track record of leading $10M+/annually in professional services revenue while meeting/exceeding margin commitments
Demonstrated experience managing a client
Demonstrated experience working independently and in a team-oriented, collaborative environment
Excellent leadership, communication (written, verbal and presentation) and interpersonal skills
Superior skills in Microsoft applications including Word, PowerPoint, Excel, and Outlook
Exceptional organizational skills
Team-building skills with technical and non-technical staff
Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
Travel: 25-50%
Legally authorized to work in the country of the job location

Benefits

Comp & perks

Flexible work environment
Medical, dental, vision, life, and disability insurance
401(k) retirement plan with 6% employer match up to $12,000 annually
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
Paid holidays, vacation, and volunteer time
Employee Assistance Program (EAP)
Annual bonus compensation, subject to plan terms and individual eligibility