Senior Director, Delivery Lead

Duck Creek Technologies

. Oversee and lead teams delivering large projects for clients .

Posted 10/26/2026full-timeRemote • California • United StatesSenior💰 $211,800 - $302,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in Project Management and Delivery Lead roles, particularly in implementing P&C insurance software applications and leading SaaS-based solutions. Proven ability to manage globally distributed teams, drive business outcomes with C-level executives, and achieve significant revenue targets while maintaining project timelines and budgets.

Highest-signal resume keywords

Project ManagementDelivery Lead ExperienceSaaS Solutions DeliveryP&C Insurance Software ImplementationTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementDelivery ManagementRevenue Target AchievementPerformance ManagementBudget ManagementRisk ManagementChange ManagementStakeholder EngagementProposal DevelopmentMetrics Reporting

Soft Skills

LeadershipCommunication SkillsInterpersonal SkillsOrganizational SkillsTeam-Building Skills

Tools & Technologies

Microsoft WordMicrosoft PowerPointMicrosoft ExcelMicrosoft Outlook

Certifications & Qualifications

Project Management Professional (PMP)

Industry Keywords

P&C InsuranceSaaSProfessional ServicesClient ManagementC-Level Engagement

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Oversee and lead teams delivering large projects for clients
Meet specific revenue targets within the Services organization
Oversee day-to-day project activities and deliverables
Manage schedules, financials, project change requests, project scope, and changes
Identify and address issues and risks that may impact project deliverables
Serve as escalation point for project-related activities and the Customer
Make personnel and staffing decisions on behalf of the practice
Manage direct reports, performance reviews, underperformance, and hiring activities
Develop trusted adviser relationships with project and program stakeholders, sponsors, and university stakeholders
Report project results, metrics, and test and deployment management activities to Services leadership
Manage engagement contracts and Statements of Work
Set and manage project and program expectations while delegating deliverables
Develop and deliver progress reports, proposals, requirements documentation, and presentations
Contribute intellectual property to the Delivery practice
Mentor project team members
Work across multiple complex projects simultaneously as needed
Perform other related duties and activities as required

Requirements

What you’ll need

Bachelor’s degree required
15+ years of Project Management / Delivery Lead experience in the implementation of P&C insurance software applications
5+ years of experience leading the delivery of SaaS based solutions
5+ years of experience managing globally distributed delivery teams
3+ years of experience navigating meetings with C-level executives driving business and technology outcomes
Experience managing the performance of others
Experience successfully leading projects and programs to on-time, on-schedule and within budget
Experience leading, motivating, and managing various project team sizes, including internal and external resources, while holding team accountable for performance
Track record of leading $10M+/annually in professional services revenue while meeting/exceeding margin commitments
Project Management Professional (PMP) a plus
Demonstrated experience managing a client
Demonstrated experience working independently and in a team-oriented, collaborative environment
Excellent leadership, communication (written, verbal and presentation) and interpersonal skills
Superior skills in Microsoft Word, PowerPoint, Excel, and Outlook
Exceptional organizational skills
Team-building skills with technical and non-technical staff
Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
Travel: 25-50%
Legally authorized to work in the country of the job location

Benefits

Comp & perks

Flexible work environment
Medical, dental, vision, life, and disability insurance
401(k) retirement plan with 6% employer match up to $12,000 annually
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
Paid holidays, vacation, and volunteer time
Employee Assistance Program (EAP)
Annual bonus compensation, subject to plan terms and individual eligibility