Senior Director, Go-to-Market Services

Duck Creek Technologies

. Lead the sales function for professional services, setting revenue targets and driving execution to achieve and exceed goals .

Posted 9/24/2026full-timeRemote • Illinois • United StatesSenior💰 $140,300 - $219,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in P&C insurance enterprise services sales and architecture, with a strong focus on leading technical teams and delivering cloud-based software solutions. Proven ability to drive strategic initiatives, establish architectural standards, and foster cross-functional collaboration to achieve business objectives.

Highest-signal resume keywords

P&C Insurance Enterprise Services SalesSolution Architecture LeadershipCloud-Based Software Solutions DesignFormal Architecture CertificationsCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Solution DesignEnterprise ArchitectureCloud-Native ArchitecturesSaaS PlatformsIntegration TechnologiesSales MethodologiesDistributed Systems DesignPerformance ManagementWorkforce PlanningTechnical Leadership

Soft Skills

Excellent Communication SkillsStrategic ThinkingCustomer-Oriented MindsetProblem-Solving CapabilitiesAdaptability

Tools & Technologies

Duck Creek ProductsCloud PlatformsSales Operations ToolsReporting Tools

Certifications & Qualifications

TOGAFAWS CertificationAzure Certification

Industry Keywords

Insurance Software DomainFinancial ServicesGlobal Insurance Software SalesSolution Architecture StandardsHigh-Value Solutions

Tech Stack

Tools & technologies

AWSAzureCloudDistributed Systems

About the role

Key responsibilities & impact

Lead the sales function for professional services, setting revenue targets and driving execution to achieve and exceed goals
Define service offerings and manage a team selling to new and existing customers
Work with Services leadership to articulate high-value offerings for the P&C market
Generate and grow a healthy pipeline through service offerings and customer-facing channels
Collaborate with sales operations on reporting for services sales targets
Provide leadership and direction for solution architecture teams, including workforce planning, performance management, coaching, career development, and readiness
Evolve the solution architecture team toward world-class performance in prospect and customer engagements and delivery of high-value solutions
Establish and maintain solution architecture standards, reference architectures, and best practices aligned with Duck Creek products, cloud platforms, and integration patterns
Partner with Product Management, Engineering, Professional Services, Sales, and Alliances on architectural alignment from pre-sales through delivery and lifecycle management
Collaborate with partner organizations to define joint solution patterns and consistent architectural approaches
Support sales and account teams with executive-level technical and solution leadership for strategic opportunities
Represent solution architecture perspectives in leadership forums and cross-functional planning, including services strategy and go-to-market planning
Ensure solution architectures articulate the value, differentiation, and outcomes of Duck Creek professional and partner-delivered services
Guide teams in developing repeatable solution and services patterns for scalable selling and delivery models

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent professional experience
12+ years of progressive experience in P&C insurance enterprise services sales and architecture, solution design, or technical leadership roles
5+ years of experience leading and managing technical teams
Demonstrated experience designing and governing large-scale, enterprise, cloud-based software solutions
Experience within the insurance or financial services software domain
Experience working in a global insurance software sales organization
Formal architecture or cloud certifications (e.g., TOGAF, AWS, Azure, or equivalent)
Deep understanding of selling methodologies, tooling and processes
Deep expertise in insurance P&C enterprise solution architecture and distributed systems design
Strong understanding of cloud-native architectures, SaaS platforms, and integration technologies
Proven ability to lead, mentor, and develop senior technical professionals
Strategic thinking with the ability to translate business objectives into architectural direction
Strong governance mindset balanced with pragmatism and delivery focus
Excellent communication skills across technical and non-technical audiences
Ability to influence without direct authority across functions and geographies
Sound judgment in assessing architectural trade-offs, risks, and impacts
Strong collaboration skills and commitment to cross-functional partnership
Customer-oriented mindset with focus on long-term solution sustainability
Ability to manage multiple complex initiatives simultaneously
High level of accountability and ownership for outcomes
Adaptability in a dynamic, fast-paced global software environment
Strong problem-solving and analytical capabilities
Demonstrated leadership behaviors consistent with Duck Creek Technologies’ values

Benefits

Comp & perks

Flexible work environment
Medical, dental, vision, life, and disability insurance
401(k) retirement plan with match (6% employer match up to $12,000 annually)
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
Paid holidays, vacation, and volunteer time
Employee Assistance Program (EAP)
Annual bonus compensation, subject to plan terms and individual eligibility