Senior Director – Go-to-Market Services

Duck Creek Technologies

. Drive professional services revenue within assigned areas of focus .

Posted 9/24/2026full-timeRemote • Illinois • United StatesSenior💰 $140,300 - $219,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in P&C Insurance Enterprise Services Sales, with a strong focus on solution architecture and cloud-based software design. Proven ability to lead and mentor technical teams while driving revenue growth and strategic initiatives in a global software environment.

Highest-signal resume keywords

P&C Insurance Enterprise Services SalesSolution ArchitectureCloud-Based Software DesignTeam Leadership and DevelopmentSales Methodologies and Processes

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Enterprise Solution ArchitectureCloud-Native ArchitecturesSaaS PlatformsIntegration TechnologiesTechnical LeadershipSolution DesignGovernance MindsetAnalytical CapabilitiesRevenue ForecastingSales Operations

Soft Skills

Excellent Communication SkillsInfluencing Without AuthorityCollaboration SkillsCustomer-Oriented MindsetProblem-Solving

Certifications & Qualifications

Bachelor’s Degree in Computer ScienceMaster’s Degree in Relevant Discipline

Industry Keywords

Insurance Software DomainFinancial ServicesGlobal Software EnvironmentProfessional Services RevenueCross-Functional Partnership

Tech Stack

Tools & technologies

CloudDistributed Systems

About the role

Key responsibilities & impact

Drive professional services revenue within assigned areas of focus
Sell professional services to new and existing enterprise insurance customers
Own professional services revenue targets and meet or exceed goals
Support and develop services sales team members through coaching, deal guidance, and best-practice sharing
Position current service offerings effectively in the P&C market and provide customer feedback to shape the portfolio
Partner with software sales account teams to bring services into deals early and align account strategy
Work with Tier 1 SI alliance partners to identify co-sell opportunities and grow partner-influenced pipeline
Generate and grow pipeline through defined offerings, customer-facing teams, partner channels, and existing-customer expansion
Collaborate with delivery teams to ensure deals are accurately scoped, appropriately priced, and positioned for successful delivery
Work with sales operations on reporting and forecasting for services bookings and revenue
Own strategic pursuits from early engagement through close
Contribute customer and partner perspectives to go-to-market planning
Refine sales plays, proposal templates, and enablement materials for consistent services selling

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent professional experience
12+ years of progressive experience in P&C insurance enterprise services sales and architecture, solution design, or technical leadership roles
5+ years of experience leading and managing technical teams
Demonstrated experience designing and governing large-scale, enterprise, cloud-based software solutions
Master’s degree in a relevant technical or business discipline preferred
Experience within the insurance or financial services software domain preferred
Experience working in a global insurance software sales organization preferred
Deep understanding of selling methodologies, tooling and processes
Deep expertise in insurance P&C enterprise solution architecture and distributed systems design
Strong understanding of cloud-native architectures, SaaS platforms, and integration technologies
Proven ability to lead, mentor, and develop senior technical professionals
Strategic thinking with the ability to translate business objectives into architectural direction
Strong governance mindset balanced with pragmatism and delivery focus
Excellent communication skills across technical and non-technical audiences
Ability to influence without direct authority across functions and geographies
Sound judgment in assessing architectural trade-offs, risks, and impacts
Strong collaboration skills and commitment to cross-functional partnership
Customer-oriented mindset with focus on long-term solution sustainability
Ability to manage multiple complex initiatives simultaneously
High level of accountability and ownership for outcomes
Adaptability in a dynamic, fast-paced global software environment
Strong problem-solving and analytical capabilities
Demonstrated leadership behaviors consistent with Duck Creek Technologies’ values

Benefits

Comp & perks

Flexible work environment
Medical, dental, vision, life, and disability insurance
401(k) retirement plan with match (6% employer match up to $12,000 annually)
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
Paid holidays, vacation, and volunteer time
Employee Assistance Program (EAP)
Annual bonus compensation, subject to plan terms and individual eligibility