Senior Product Manager, Agentic Application

Duck Creek Technologies

. Own the product strategy, roadmap, and execution for an agentic AI application that automates insurance product configuration .

Posted 9/25/2026full-timeCalifornia • United StatesSenior💰 $164,600 - $235,200 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Own the product strategy, roadmap, and execution for an agentic AI application that automates insurance product configuration
Define capabilities for document ingestion, structured data extraction, knowledge graph development, configuration generation, output validation, and human review workflows
Translate carrier configuration needs, AI accuracy requirements, document challenges, and scalability goals into product priorities, requirements, user stories, and measurable outcomes
Partner with Engineering and Architecture on agent orchestration, event-driven communication, durable state management, and cloud infrastructure requirements
Define knowledge graph capabilities for dependency tracking and change impact detection across insurance product elements
Drive an eval-first product culture with accuracy targets, continuous evaluation, AI observability, and measurable accuracy signals
Partner with AI Platform, data, security, governance, customer-facing, and carrier stakeholders to deliver trusted and reliable capabilities
Define carrier-facing intake, pipeline visibility, reviewer experience, extraction review, and output approval workflows
Evaluate trade-offs across accuracy, reliability, reviewer burden, scalability, privacy, cost, and time-to-market
Define adoption, accuracy, reliability, throughput, onboarding velocity, and time-to-configuration measures
Support release planning, readiness, communication, scope, dependencies, risks, acceptance criteria, and accuracy outcomes
Maintain awareness of emerging agentic AI frameworks, LLM evaluation methodologies, knowledge graphs, document understanding models, and insurance configuration patterns

Requirements

What you’ll need

Bachelor's degree or equivalent experience in Computer Science, Information Systems, Engineering, Data Science, Business, Insurance, Product Management, or a related field
6+ years of experience in technical product management, AI product management, platform services, software engineering, or related roles
Experience owning complex AI, data, platform, or document-processing product capabilities
Experience working with cross-functional stakeholders, including engineering, architecture, data science, customer-facing teams, and business stakeholders
Experience translating ambiguous business and technical problems into product strategy, roadmap priorities, requirements, release plans, and measurable outcomes
Experience with AI agent frameworks, LLM evaluation, knowledge graphs, document understanding, structured data extraction, or agentic AI pipeline design
Experience in property and casualty insurance, InsurTech, financial services, or another complex regulated industry, particularly in product configuration, underwriting, policy administration, or manuscript management
Familiarity with event-driven architectures, cloud-native platforms, LangGraph or similar agent orchestration frameworks, and human-in-the-loop system design
Knowledge of technical product management practices for complex AI, data pipeline, or document processing capabilities
Knowledge of AI agent design, extraction accuracy concepts, knowledge graph concepts, human-in-the-loop design patterns, document understanding, event-driven system design, responsible AI practices, cloud-native platforms, multi-tenant SaaS architecture, and enterprise security patterns
Ability to influence stakeholders without direct authority across a broad cross-functional organization
Ability to explain complex AI extraction, knowledge graph, and validation decisions in clear business and carrier terms
Ability to use AI-enabled tools to support product discovery, analysis, prototyping, documentation, and iterative product development
Travel: 10%
Legally authorized to work in the country of the job location

Benefits

Comp & perks

Flexible work environment
Medical, dental, vision, life, and disability insurance
401(k) retirement plan with match (6% employer match up to $12,000 annually)
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
Paid holidays, vacation, and volunteer time
Employee Assistance Program (EAP)
Annual bonus compensation, subject to plan terms and individual eligibility