Senior Product Manager, Agentic Application

Duck Creek Technologies

. Own product strategy, roadmap, and execution for an agentic AI application that automates insurance product configuration .

Posted 9/25/2026full-timeCalifornia • United StatesSenior💰 $164,600 - $235,200 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Own product strategy, roadmap, and execution for an agentic AI application that automates insurance product configuration
Define document ingestion, structured data extraction, knowledge graph development, configuration generation, output validation, and human review workflow capabilities
Translate carrier configuration needs, document change workflows, accuracy requirements, and line-of-business expansion goals into epics, features, use cases, requirements, user stories, and measurable outcomes
Partner with Engineering and Architecture on agent orchestration, event-driven communication, durable state management, and cloud infrastructure requirements
Define knowledge graph capabilities for change impact detection, dependency tracking, and semantic abstraction
Establish an eval-first product culture with accuracy targets, continuous evaluation methodology, AI observability, and measurable accuracy signals
Partner with AI Platform, Semantic Insurance Data, Data Orchestration, Security, and Governance teams on trusted context, responsible AI controls, and reliable execution
Define carrier-facing capabilities including configuration request intake, pipeline status visibility, reviewer experience, extraction result review, and output approval workflows
Evaluate trade-offs involving accuracy, reliability, reviewer burden, scalability, data privacy, infrastructure cost, and time-to-market
Define adoption, accuracy, reliability, and business impact measures
Support release planning, readiness, communication, scope clarification, dependency management, risk identification, acceptance criteria, and accuracy outcomes
Monitor emerging agentic AI frameworks, LLM evaluation methodologies, knowledge graph technologies, document understanding models, and insurance product configuration patterns

Requirements

What you’ll need

Bachelor's degree or equivalent experience in Computer Science, Information Systems, Engineering, Data Science, Business, Insurance, Product Management, or a related field
6+ years of experience in technical product management, AI product management, platform services, software engineering, or related roles
Experience owning complex AI, data, platform, or document-processing product capabilities
Experience working with cross-functional stakeholders, including engineering, architecture, data science, customer-facing teams, and business stakeholders
Experience translating ambiguous business and technical problems into product strategy, roadmap priorities, requirements, release plans, and measurable outcomes
Experience with AI agent frameworks, LLM evaluation, knowledge graphs, document understanding, structured data extraction, or agentic AI pipeline design
Experience in property and casualty insurance, InsurTech, financial services, or another complex regulated industry is preferred
Familiarity with event-driven architectures, cloud-native platforms, LangGraph or similar agent orchestration frameworks, and human-in-the-loop system design
Knowledge of AI agent design, LLM-based extraction, deterministic agent patterns, orchestration frameworks, and multi-stage pipeline architecture
Knowledge of extraction accuracy concepts, eval harness design, scoring methodology, baseline comparison, and prompt iteration
Knowledge of knowledge graphs, human-in-the-loop design, complex insurance document understanding, event-driven system design, responsible AI, cloud-native platforms, multi-tenant SaaS architecture, and enterprise security patterns
Ability to influence stakeholders without direct authority across broad cross-functional organizations
Ability to explain complex AI extraction, knowledge graph, and validation decisions in clear business and carrier terms
Legally authorized to work in the country of the job location
Willingness to travel 10%

Benefits

Comp & perks

Flexible work environment
Medical, dental, vision, life, and disability insurance
401(k) retirement plan with match (6% employer match up to $12,000 annually)
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
Paid holidays, vacation, and volunteer time
Employee Assistance Program (EAP)
Annual bonus compensation, subject to plan terms and individual eligibility
Flexible-first choice to work from an office, from home, or on a hybrid schedule