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Duke Careers

Certified Medical Assistant

Duke Careers

. Provide direct patient care as an integral member of the interdisciplinary healthcare team .

Posted 11/11/2026full-timeMorrisville • North Carolina • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates proficiency in patient care, including taking medical histories, recording vital signs, and assisting with examinations and procedures. Possesses strong knowledge of medical terminology, infection control procedures, and the ability to document and communicate effectively.

Highest-signal resume keywords
Certification By AAMABLS CertificationClinical Experience As A Medical AssistantMedical TerminologyKnowledge Of Sterile Techniques

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Patient CareVital Signs RecordingLaboratory Specimen PreparationBasic Laboratory TestsMedication AdministrationInsurance Form CompletionAppointment SchedulingMedical Record UpdatingElectrocardiogramsSuture Removal
Soft Skills
Communication SkillsTeam CollaborationPatient EducationAbility To Follow InstructionsOrganizational Skills
Certifications & Qualifications
AAMA CertificationAMT CertificationNHA-CCMA CertificationNCMA CertificationARMA CertificationBLS Certification
Industry Keywords
Infection Control ProceduresSanitationHealth And Safety PrecautionsAge-Specific CompetenciesClinical Setting

About the role

Key responsibilities & impact
  • Provide direct patient care as an integral member of the interdisciplinary healthcare team
  • Perform routine administrative and patient-care supportive duties
  • Assist medical and nursing staff with examination and treatment of patients
  • Answer telephones and greet patients
  • Update and file patient medical records
  • Complete insurance forms and handle correspondence
  • Schedule appointments
  • Arrange hospital admissions and laboratory services
  • Handle billing and bookkeeping
  • Take medical histories and record vital signs
  • Explain treatment procedures to patients
  • Prepare patients for examinations and procedures
  • Assist physicians during examinations and procedures
  • Collect and prepare laboratory specimens
  • Perform basic laboratory tests on premises
  • Dispose of contaminated supplies and sterilize medical instruments
  • Promote patient and family understanding of educational content and involvement in the plan of care
  • Document care in patient records
  • Prepare and administer medications as directed by a physician
  • Authorize drug refills and telephone prescriptions to pharmacies as directed
  • Draw blood
  • Prepare patients for x-rays, tests and procedures
  • Take electrocardiograms
  • Remove sutures and staples
  • Change sterile and non-sterile dressings
  • Support smooth clinic/office operations

Requirements

What you’ll need
  • High school or GED graduation required
  • Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required
  • BLS required
  • Level I: No experience required
  • Level II: At least 1 year of clinical experience as a Medical Assistant in a clinical setting
  • Level III: At least 3 years of clinical experience as a Medical Assistant in a clinical setting
  • 1 year of experience will be provided for an Associate degree in Medical Assisting
  • Working knowledge of sterile techniques and special procedures
  • Working knowledge of administering routine and special patient treatments
  • Working knowledge of sanitation, personal hygiene, health and safety precautions, and infection control procedures
  • Age-specific competencies
  • Ability to document and communicate pertinent information
  • Typing skills
  • Medical terminology
  • Ability to understand and follow oral and written instructions
  • Heavy lifting and ability to transport stretcher and wheelchair patients may be required
  • Levels II and III: Ability to independently seek out resources and work collaboratively

Benefits

Comp & perks
  • Relocation Assistance (based on eligibility)
  • Duke University Health System is designated as a Magnet organization
  • Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy
  • Equal Opportunity Employer
  • Reasonable accommodation information and provision available