Certified Medical Assistant, CMA

Duke Careers

. Provide direct patient care as an integral member of the interdisciplinary healthcare team .

Posted 10/2/2026full-timeMorrisville • North Carolina • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in patient care, medical administration, and clinical procedures, with a strong emphasis on effective communication and collaboration within a healthcare team. Capable of managing patient records, scheduling, and assisting in examinations while adhering to safety and hygiene standards.

Highest-signal resume keywords

Certification By AAMABLS CertificationClinical Experience As A Medical AssistantKnowledge Of Medical TerminologyAbility To Perform Sterile Techniques

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient CareMedical Record ManagementVital Signs MonitoringLaboratory Specimen PreparationMedication AdministrationElectrocardiogram TakingSuture RemovalBilling And BookkeepingAppointment SchedulingInfection Control

Soft Skills

Effective CommunicationTeam CollaborationPatient Relationship ManagementInstruction FollowingProblem Solving

Certifications & Qualifications

AAMA CertificationAMT CertificationNHA-CCMA CertificationNCMA CertificationARMA CertificationBLS Certification

Industry Keywords

Clinical SettingHealthcare TeamPatient Care SupportMedical AssistingSanitationHygieneHealth And Safety PrecautionsAge-Specific CompetenciesPatient EducationLaboratory Tests

About the role

Key responsibilities & impact

Provide direct patient care as an integral member of the interdisciplinary healthcare team
Perform routine administrative and patient-care supportive duties in a medical practice
Assist medical and nursing staff with examination and treatment of patients
Answer telephones and greet patients
Update and file patient medical records
Complete insurance forms and handle correspondence
Schedule appointments and arrange hospital admissions and laboratory services
Handle billing and bookkeeping
Take medical histories and record vital signs
Explain treatment procedures and prepare patients for examinations and procedures
Assist physicians during examinations and procedures
Collect and prepare laboratory specimens and perform basic laboratory tests
Dispose of contaminated supplies and sterilize medical instruments
Promote patient and family understanding of educational content and involvement in the plan of care; document in patient records
Prepare and administer medications as directed by a physician
Authorize drug refills and telephone prescriptions to a pharmacy
Draw blood and prepare patients for x-rays, tests, and procedures
Take electrocardiograms
Remove sutures and staples
Change sterile and non-sterile dressings
Help ensure the clinic/office runs smoothly

Requirements

What you’ll need

High school or GED graduation required
Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required
BLS required
Level I: No experience required
Level II: At least 1 year of clinical experience as a Medical Assistant in a clinical setting
Level III: At least 3 years of clinical experience as a Medical Assistant in a clinical setting
1 year of experience will be provided for an Associate degree in Medical Assisting
Graduation from an accredited Medical Assistant program strongly preferred for Level I
Graduation from a CAAHEP- or ABHES-accredited medical assistant program strongly preferred for Levels II and III
Ability to understand and follow oral and written instructions
Ability to perform heavy lifting and transport stretcher and wheelchair patients may be required
Working knowledge of sterile techniques, special procedures, routine and special patient treatments, sanitation, hygiene, health and safety precautions, and infection control
Age-specific competencies
Knowledge of clinic preparation, registration, scheduling, charge posting, order entry, documentation, communication, typing, and medical terminology
Ability to establish and maintain effective working relationships with patients and clinic staff
Levels II and III: Ability to independently seek out resources and work collaboratively

Benefits

Comp & perks

Relocation Assistance (based on eligibility)
Magnet-designated health system environment
Equal opportunity employment
Reasonable accommodation support