Certified Medical Assistant, CMA

Duke Careers

. Provide direct patient care as an integral member of the interdisciplinary healthcare team .

Posted 10/16/2026full-timeCary • North Carolina • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in direct patient care, medical terminology, and administrative duties within a clinical setting. Capable of performing clinical tasks such as taking vital signs, preparing patients for procedures, and managing medical records while ensuring compliance with health and safety standards.

Highest-signal resume keywords

Certification By AAMABLS CertificationClinical Experience As A Medical AssistantMedical Terminology KnowledgeAbility To Follow Oral And Written Instructions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient CareVital Signs MeasurementLaboratory Specimen PreparationBasic Laboratory TestsMedication AdministrationSuture RemovalElectrocardiogramsSterile TechniquesInsurance Form HandlingAppointment Scheduling

Soft Skills

Effective CommunicationInterpersonal SkillsTeam CollaborationPatient EducationRelationship Building

Certifications & Qualifications

AAMA CertificationAMT CertificationNHA-CCMA CertificationNCMA CertificationARMA CertificationBLS Certification

Industry Keywords

Medical AssistingClinical SettingInfection ControlHealth And Safety PrecautionsPatient Medical RecordsAdministrative DutiesPatient Care SupportHealthcare TeamClinical ProceduresPatient Scheduling

About the role

Key responsibilities & impact

Provide direct patient care as an integral member of the interdisciplinary healthcare team
Perform routine administrative and patient-care supportive duties in a medical practice
Assist medical and nursing staff with examination and treatment of patients
Answer telephones and greet patients
Update and file patient medical records
Fill out insurance forms and handle correspondence
Schedule appointments
Arrange hospital admissions and laboratory services
Handle billing and bookkeeping
Take medical histories and record vital signs
Explain treatment procedures to patients
Prepare patients for examinations and procedures
Assist physicians during examinations and procedures
Collect and prepare laboratory specimens
Perform basic laboratory tests
Dispose of contaminated supplies and sterilize medical instruments
Promote patient/family understanding of educational content and involvement in the plan of care; document in patient records
Prepare and administer medications as directed by a physician
Authorize drug refills and telephone prescriptions to a pharmacy as directed
Draw blood
Prepare patients for X-rays, tests, and procedures
Take electrocardiograms
Remove sutures/staples
Change sterile and non-sterile dressings
Help ensure the clinic/office runs smoothly

Requirements

What you’ll need

High school or GED graduation required
Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required
BLS required
Level I: No experience required
Level II: At least 1 year of clinical experience as a Medical Assistant in a clinical setting
Level III: At least 3 years of clinical experience as a Medical Assistant in a clinical setting
1 year of experience will be provided for an Associate degree in Medical Assisting
Graduation from an accredited Medical Assistant program strongly preferred
Level II and III: Medical Assistant program accredited by CAAHEP or ABHES strongly preferred
Ability to understand and follow oral and written instructions
Ability to perform heavy lifting and transport stretcher and wheelchair patients may be required
Working knowledge of sterile techniques, special procedures, routine and special treatments, sanitation, personal hygiene, health and safety precautions, and infection control
Age specific competencies
Knowledge of clinic preparation, registration, scheduling, charge posting, order entry, documentation, and communication
Ability to establish and maintain effective working relationships with patients and clinic staff
Typing skills
Medical terminology
Level II and III: Ability to independently seek out resources and work collaboratively

Benefits

Comp & perks

Relocation Assistance (based on eligibility)
Duke University Health System is designated as a Magnet organization
Equal Opportunity Employer
Reasonable accommodation information and provisions available