Certified Medical Assistant, CMA

Duke Careers

. Provide direct patient care as an integral member of the interdisciplinary healthcare team .

Posted 9/21/2026full-timeDurham • North Carolina • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient care, medical documentation, and clinical procedures, with a strong foundation in medical terminology and customer service. Proficient in infection control, sterile techniques, and collaborative healthcare practices.

Highest-signal resume keywords

Certified Medical Assistant CertificationBLS CertificationClinical Experience as a Medical AssistantKnowledge of Medical TerminologyStrong Customer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient CareVital Signs MonitoringEKG PerformanceLab Sample PreparationMedication AdministrationMedical DocumentationInfection ControlSterile TechniquesClinical ProceduresTyping Skills

Soft Skills

Effective CommunicationRelationship BuildingCollaborationIndependenceCustomer Service

Certifications & Qualifications

Certified Medical AssistantBLS CertificationAAMA CertificationAMT CertificationNHA-CCMA CertificationNCMA CertificationARMA Certification

Industry Keywords

Patient TreatmentsHealth and SafetySanitationHygieneInfection ControlAge-Specific CompetencyJoint CommissionClinical SettingMedical RecordsReferral Scheduling

About the role

Key responsibilities & impact

Provide direct patient care as an integral member of the interdisciplinary healthcare team
Collect medical histories and monitor vital signs
Explain treatments and prepare patients for examinations and procedures
Assist medical staff with patient care
Gather and prepare lab samples and conduct basic lab tests
Perform EKGs, remove sutures/staples, change dressings, and educate patients and families
Document care in medical records
Dispose of contaminated supplies, process instruments, and clean medical equipment
Call in prescriptions, prepare and administer medications as instructed by the doctor, and handle prescription refills
Greet patients, answer calls, schedule appointments, check out patients, and handle referral scheduling
Coordinate hospital admissions and lab services and update medical records
Complete forms, receive copays, collect balances, handle correspondence, and order supplies
Assist with clinic activities such as Joint Commission or fall prevention efforts and participate in clinic committees
Perform other clinical and administrative tasks as assigned

Requirements

What you’ll need

Certified Medical Assistant certification required prior to beginning position
High school or GED graduation required
Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required
BLS required
Level II: At least 1 year of clinical experience as a Medical Assistant in a clinical setting
Level III: At least 3 years of clinical experience as a Medical Assistant in a clinical setting
Level II and III applicants must meet all requirements in the Medical Assistant, Certified (CMA/RMA) Ladder Program document
Ability to lift heavy items and assist with transporting patients in stretchers or wheelchairs
Knowledge of sterile techniques, patient treatments, sanitation, hygiene, health and safety, infection control, and age-specific competency
Ability to document and communicate clearly, build effective relationships, seek resources independently, and work collaboratively
Typing skills and medical terminology knowledge for Levels II and III
Strong customer service skills and ability to follow oral and written instructions

Benefits

Comp & perks

$7,500 Commitment Bonus for Eligible Candidates
Affirmative Action/Equal Opportunity Employer
Reasonable accommodation provisions available upon request