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Certified Medical Assistant, CMA
Duke Careers. Provide direct patient care as an integral member of the interdisciplinary healthcare team .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient care, including collecting medical histories, monitoring vital signs, and performing clinical tasks such as EKGs and lab tests. Possesses strong communication skills for educating patients and families, along with the ability to manage medical records and coordinate administrative tasks effectively.
Highest-signal resume keywords
Certified Medical Assistant CertificationBLS CertificationClinical Experience as a Medical AssistantKnowledge of Infection Control ProceduresAbility to Document and Communicate Clearly
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient CareVital Signs MonitoringEKG PerformanceLab Sample PreparationMedical TerminologySterile TechniquesInfection Control ProceduresMedication AdministrationAppointment SchedulingBilling Tasks
Soft Skills
Communication SkillsCollaborationPatient EducationOrganizational SkillsAbility to Work Independently
Tools & Technologies
Maestro Care
Certifications & Qualifications
Certified Medical AssistantBLS CertificationAAMA CertificationAMT CertificationNHA-CCMA CertificationNCMA CertificationARMA Certification
Industry Keywords
Interdisciplinary Healthcare TeamClinical SettingSanitation PracticesHealth and Safety PracticesPatient TreatmentsJoint CommissionFall Prevention
About the role
Key responsibilities & impact- Provide direct patient care as an integral member of the interdisciplinary healthcare team
- Collect medical histories and monitor vital signs
- Explain treatments and prepare patients for exams and procedures
- Assist medical staff with patient care
- Gather and prepare lab samples and conduct basic lab tests
- Perform EKGs, remove sutures/staples, and change dressings
- Educate patients and families about care and document in medical records
- Dispose of contaminated supplies, process instruments, and clean medical equipment
- Call in prescriptions, prepare and give medications as instructed by the doctor, and handle prescription refills
- Greet patients and answer calls
- Schedule appointments, including arrival in Maestro Care, and check out patients
- Handle referral scheduling and coordinate hospital admissions and lab services
- Update medical records and complete forms
- Receive copays, collect balances, and handle billing tasks
- Manage correspondence and order supplies
- Assist with clinic activities such as Joint Commission or fall prevention efforts
- Participate in clinic committees
- Perform other clinical and administrative tasks as assigned
Requirements
What you’ll need- Certified Medical Assistant certification is required prior to beginning position
- High school or GED graduation is required
- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required
- BLS required
- Level II: at least 1 year of clinical experience as a Medical Assistant in a clinical setting
- Level III: at least 3 years of clinical experience as a Medical Assistant in a clinical setting
- Level II and III applicants must meet all requirements in the Medical Assistant, Certified (CMA/RMA) Ladder Program document
- Knowledge of sterile techniques and procedures
- Familiarity with routine and special patient treatments
- Understanding of sanitation, personal hygiene, and basic health and safety practices
- Knowledge of infection control procedures and safety measures, with age-specific competency
- Ability to lift heavy items and assist with transporting patients in stretchers or wheelchairs
- Typing skills and knowledge of medical terminology for Levels II and III
- Ability to document and communicate information clearly
- Ability to independently seek resources and work collaboratively
Benefits
Comp & perks- $7,500 Commitment Bonus for Eligible Candidates
- Relocation Assistance (based on eligibility)
- Duke University Health System is designated as a Magnet organization
- Quality of Life: Living in the Triangle
- Equal employment opportunity and nondiscrimination commitment