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System Analyst – Level 2
Duke Careers. Administer, maintain, implement, design, and monitor Duke’s enterprise virtualization platforms, including VMWare, Nutanix AHV, and Cisco UCS .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in administering and maintaining enterprise virtualization platforms such as VMWare, Nutanix AHV, and Cisco UCS, while ensuring optimal performance, availability, and security of technology solutions. Proficient in system administration, troubleshooting, and technical documentation, with strong communication and interpersonal skills to collaborate effectively across teams.
Highest-signal resume keywords
VMWare AdministrationNutanix AHV ManagementCisco UCS ExperiencePowerShell ScriptingAWS/Azure Infrastructure Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
System AdministrationVirtualization PlatformsSAN/NAS Storage SolutionsActive DirectoryTechnical DocumentationApplication MigrationPatch ManagementIncident ManagementConfiguration ManagementTroubleshooting
Soft Skills
Excellent Communication SkillsInterpersonal SkillsAnalytical Problem-SolvingTeam CollaborationTask Management
Tools & Technologies
VMWare ESXiNutanixCisco UCSAnsibleFibre ChannelISCSIAutomated Monitoring ToolsTechnical Documentation Tools
Industry Keywords
Information SecurityTechnical LeadershipIncident ManagementTechnical Environment ChangesVendor Coordination
Tech Stack
Tools & technologiesAnsibleAWSAzureVMware
About the role
Key responsibilities & impact- Administer, maintain, implement, design, and monitor Duke’s enterprise virtualization platforms, including VMWare, Nutanix AHV, and Cisco UCS
- Manage minor storage and backup responsibilities while ensuring information security
- Troubleshoot system failures and resolve technical issues involving VMWare, Nutanix/AHV, Cisco UCS, and backup and recovery
- Perform maintenance on VMWare ESXi, Nutanix, Cisco UCS, and AHV
- Perform application migrations within the virtual environment
- Establish and maintain best practices for patch management and system upgrades
- Document policies, procedures, and technical-environment changes
- Provide Tier 3 incident management, prioritization, and problem/task resolution
- Communicate issues to team members and management
- Assist monitoring teams with automated system monitoring and reporting
- Coordinate with vendors and application development, database, and operating-system administration staff
- Profile application needs and provide appropriate environments for stability and performance
- Provide technical leadership and mentoring
- Support optimum performance, availability, and recoverability of technology solutions
- Perform other activities as required by the organization
Requirements
What you’ll need- Bachelor's degree in a related field, or four years of equivalent technical experience required
- Four years of related experience with strong knowledge of hardware/software, related peripherals, practices, policies, and procedures
- Four years of system administration experience on Cisco UCS, VMWare and/or Nutanix platforms
- Experience with SAN/NAS storage solutions, specifically Fibre Channel and iSCSI technologies
- Experience with Active Directory
- Experience with Intel hardware and peripheral installation, maintenance, and software packaging
- Proven analytical, evaluative, and problem-solving abilities
- Experience with PowerShell and other scripting languages to interact against APIs
- Experience with Ansible or other configuration management technologies
- Experience deploying and managing infrastructure in AWS and/or Azure
- Excellent verbal/written communication skills
- Ability to consult with knowledgeable technical staff
- Excellent interpersonal skills and ability to develop and enhance relationships with customers and internal groups
- Ability to manage multiple tasks and projects across diverse professional groups
- Ability to work across multiple teams
- Ability to create and edit technical documentation
- Participate in an on-call schedule
Benefits
Comp & perks- Affirmative Action/Equal Opportunity Employer
- Reasonable accommodation information and provisions available for essential physical or mental job functions