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System Analyst – Virtualization Analyst
Duke Careers. Administer, maintain, implement, design, and monitor Duke’s enterprise virtualization platforms .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in administering and maintaining enterprise virtualization platforms, including VMware, Nutanix, and Cisco UCS, while ensuring system performance, availability, and recoverability. Proficient in troubleshooting, technical documentation, and providing Tier 3 incident management.
Highest-signal resume keywords
VMware AdministrationNutanix AdministrationCisco UCS ManagementPowerShell ScriptingAWS Infrastructure Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Systems AdministrationVirtualization SolutionsSAN/NAS Storage SolutionsActive DirectoryTechnical DocumentationApplication MigrationPatch ManagementIncident ManagementConfiguration ManagementTroubleshooting
Soft Skills
Excellent Communication SkillsAnalytical AbilitiesProblem-Solving SkillsInterpersonal SkillsProject Management
Tools & Technologies
VMware ESXiNutanix AHVCisco UCSAnsibleFibre ChannelISCSIAutomated Monitoring ToolsAPIs
Industry Keywords
Enterprise VirtualizationTechnical LeadershipOn-Call SupportInfrastructure DeploymentSystem Upgrade Best Practices
Tech Stack
Tools & technologiesAnsibleAWSAzureVMware
About the role
Key responsibilities & impact- Administer, maintain, implement, design, and monitor Duke’s enterprise virtualization platforms
- Troubleshoot system failures and resolve technical issues involving VMware, Nutanix AHV, Cisco UCS, and data backup and recovery
- Perform maintenance on VMware ESXi, Nutanix, Cisco UCS, and AHV
- Execute application migrations within the virtual environment
- Establish and maintain patch-management and system-upgrade best practices and procedures
- Document policies, procedures, and technical-environment changes
- Provide Tier 3 incident management, prioritization, and problem/task resolution
- Communicate issues to team members and management
- Assist the monitoring team with automated system monitoring and reporting
- Coordinate with vendors and application development, database, and operating-system administrators
- Profile application needs and provide appropriate environments for stability and performance
- Participate in the on-call schedule
- Provide technical leadership and mentoring to ensure performance, availability, and recoverability
- Work with Duke Engineering to implement virtualization solutions aligned with strategic direction
- Work with Core IT Operations to operationalize implementations within its support structure
- Perform other activities as required by organizational needs
Requirements
What you’ll need- Bachelor's degree in a related field, or four years of equivalent technical experience required for Level 2
- Level 3: BS degree in Computer Science, Computer Engineering, or related field, or five years of equivalent technical experience required
- Four years of related experience for Level 2
- Four or more years of systems administration experience on Cisco UCS, VMware, and/or Nutanix platforms for Level 2
- Five or more years of systems administration experience for Cisco UCS, VMware, and/or Nutanix platforms for Level 3
- Strong knowledge of hardware/software, peripherals, practices, policies, and procedures
- Experience with SAN/NAS storage solutions, including Fibre Channel and iSCSI technologies
- Experience with Active Directory
- Experience with Intel hardware and peripheral installation, maintenance, and software packaging
- Experience with PowerShell and other scripting languages to interact with APIs
- Experience with Ansible or other configuration management technologies
- Experience deploying and managing infrastructure in AWS and/or Azure
- Ability to understand and build upon virtual infrastructure designs and develop new virtualization solutions
- Excellent verbal and written communication skills
- Excellent interpersonal, analytical, evaluative, reasoning, and problem-solving abilities
- Ability to manage multiple tasks and projects across multiple teams
- Ability to create and edit technical documentation
- Ability to participate in an on-call schedule
Benefits
Comp & perks- Affirmative Action/Equal Opportunity Employer
- Reasonable accommodation information and provisions available
- Professional development and continuous learning opportunities
- Mentoring and leadership development opportunities
- Collaboration with cross-functional teams and technical experts
- Regular/ongoing employment status