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DULCEDO Management

Senior Accounts Receivable Technician

DULCEDO Management

. Run the day-to-day operations of the accounts receivable department .

Posted 10/24/2026full-timeMontreal • CanadaSeniorWebsite

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Run the day-to-day operations of the accounts receivable department
  • Lead a team of AR clerks, set priorities, review work and develop skills
  • Manage invoicing, collections, cash application, reconciliations and record-keeping accurately and on schedule
  • Own the collections calendar and aging report
  • Follow up with clients on outstanding balances and reduce DSO
  • Implement credit policies and procedures, apply limits and terms, and conduct credit checks on new clients
  • Reconcile the accounts receivable ledger and ensure payments are properly posted
  • Resolve billing disputes with clients while protecting relationships and receivables
  • Generate AR statements and reports and track DSO, aging, collection effectiveness, bad debt to sales and dispute rate
  • Review and improve AR processes and policies while maintaining compliance
  • Automate invoicing, reminders and collection steps using technology and NetSuite
  • Coordinate with Finance, Agents, Talent Management and Operations
  • Identify and mitigate credit and collection risk
  • Analyze receivables trends and recommend actions to reduce outstanding balances and improve profitability

Requirements

What you’ll need
  • 6+ years of experience in accounts receivable, collections or accounting operations
  • Diploma or degree in accounting, finance or a related field
  • Hands-on command of the full AR cycle: invoicing, collections, cash application, reconciliations and dispute resolution
  • Working knowledge of credit procedures, including credit checks, limits and payment terms
  • Fluency in an ERP; hands-on NetSuite experience is a strong asset
  • Comfort with AR metrics and reporting, including DSO, aging, CEI and bad debt to sales
  • Excel skills to build and explain AR metrics and reports
  • Excellent written and spoken communication
  • Strong organizational discipline
  • Professional fluency in English; French is a strong asset for the Montreal office
  • Experience in a talent agency, entertainment, media, advertising, creative or similar industry is an asset

Benefits

Comp & perks
  • Unlimited Paid PTO
  • 12 Monthly Personal Days
  • Flexible Work Environment with minimal office attendance for those near company hubs
  • Snacks, great vibes, and pet-friendly spaces at Montreal and Toronto offices
  • Remote work suitable for travellers, expats, and digital nomads
  • Freestyle Fridays ending at 2:00 PM ET
  • Comprehensive dental, vision, and medical insurance coverage for employees and loved ones
  • Internal mobility opportunities
  • Startup spirit backed by 15+ years of experience and organizational stability